# Problem to pair Aqara with new Homey pro 2023 **URL:** \ **Category:** Apps\ **Tags:** homey-pro\ **Created:** [July 27, 2023, 10:04pm UTC](https://community.homey.app/t/problem-to-pair-aqara-with-new-homey-pro-2023/85414 "2023-07-27T22:04:30Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Jorgen\_Pettersson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorgen_pettersson/32/49165_2.png) [@Jorgen\_Pettersson](https://community.homey.app/u/Jorgen_Pettersson)\ **Post date:** [July 27, 2023, 10:04pm UTC](https://community.homey.app/t/problem-to-pair-aqara-with-new-homey-pro-2023/85414/1 "2023-07-27T22:04:30Z")
Everything works with new Homey 2023 except Aqara units. I have 16 units (buttons, sensors) nobody works. Then I try to pair a unit the name is just a “name” and nothing happens then I pushed the button for 10 seconds. Anybody with an idea what the problem is? Best regards /Jörgen ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [July 28, 2023, 4:33am UTC](https://community.homey.app/t/problem-to-pair-aqara-with-new-homey-pro-2023/85414/2 "2023-07-28T04:33:18Z")
Are you on latest firmware? ---
**Author:** ![Jorgen\_Pettersson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorgen_pettersson/32/49165_2.png) [@Jorgen\_Pettersson](https://community.homey.app/u/Jorgen_Pettersson)\ **Post date:** [July 28, 2023, 9:17am UTC](https://community.homey.app/t/problem-to-pair-aqara-with-new-homey-pro-2023/85414/3 "2023-07-28T09:17:48Z")
Yes. I installed my new Homey Pro 2023 yesterday and everything runs on last versions. Everything works except Aqara. I so stranges , then i get the page the info about “hold button 10sec” the name above is just “name” and nothing happens then i press the button. I fact it says Namn instead on Name , perhaps the problem i run in Swedish ? ---
**Author:** ![Geir\_Arne\_Tjosvoll](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geir_arne_tjosvoll/32/57076_2.png) [@Geir\_Arne\_Tjosvoll](https://community.homey.app/u/Geir_Arne_Tjosvoll)\ **Post date:** [September 4, 2023, 9:36am UTC](https://community.homey.app/t/problem-to-pair-aqara-with-new-homey-pro-2023/85414/4 "2023-09-04T09:36:09Z")
Same problem her also, atleast the Aqara single switch modul with neutral i have. In the old Homey Pro it works. 6mnd since last updata of the Aqara app so maybe not everything is in yet? ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [September 4, 2023, 12:25pm UTC](https://community.homey.app/t/problem-to-pair-aqara-with-new-homey-pro-2023/85414/5 "2023-09-04T12:25:26Z")
Try the newest firmware. > **[Homey Pro (Early 2023) Changelog](https://homey.app/en-us/wiki/homey-pro-early-2023-firmware-changelog/)** ---
**Author:** ![Mats\_Thornblad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mats_thornblad/32/90055_2.png) [@Mats\_Thornblad](https://community.homey.app/u/Mats_Thornblad)\ **Post date:** [October 26, 2023, 4:51pm UTC](https://community.homey.app/t/problem-to-pair-aqara-with-new-homey-pro-2023/85414/6 "2023-10-26T16:51:19Z")
I have the same problem with Aqara Temp Sensor and Aqara Motion Sensor ---
**Author:** ![BBL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bbl/32/2234_2.png) [@BBL](https://community.homey.app/u/BBL)\ **Post date:** [October 29, 2023, 6:33pm UTC](https://community.homey.app/t/problem-to-pair-aqara-with-new-homey-pro-2023/85414/7 "2023-10-29T18:33:55Z")
Same problem here with the Aqara Door sensors. I installed the latest firmware version but no results. What options are there to fix this problem? ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [October 30, 2023, 6:07am UTC](https://community.homey.app/t/problem-to-pair-aqara-with-new-homey-pro-2023/85414/8 "2023-10-30T06:07:08Z")
Can you check info here - [https://support.homey.app/hc/en-us/articles/10374465562652-Creating-a-stable-Zigbee-network-with-Homey-Pro-Early-2023-](https://support.homey.app/hc/en-us/articles/10374465562652-Creating-a-stable-Zigbee-network-with-Homey-Pro-Early-2023-) - and let us know if you created your mesh this way ? So futher provide any ideas : - do you get any error during pairing? - have you tried newest batteries for sensor? - have you tried again 10min after reboot - when you try to ping all routers, do they respond? If not, do the repair - final step, after providing ALL answers above, share your view from dev. interface WITHOUT network addresses