# Problem linking Homey with Philips Hue

**URL:** <https://community.homey.app/t/problem-linking-homey-with-philips-hue/66679>\
**Category:** Questions & Help\
**Created:** [July 29, 2022, 10:44pm UTC](https://community.homey.app/t/problem-linking-homey-with-philips-hue/66679 "2022-07-29T22:44:33Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![SweZoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/swezoo/32/57123_2.png) [@SweZoo](https://community.homey.app/u/SweZoo)\
**Post date:** [July 29, 2022, 10:44pm UTC](https://community.homey.app/t/problem-linking-homey-with-philips-hue/66679/1 "2022-07-29T22:44:33Z")

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Hi

I keep getting an error in the last step when linking together Homey with Philips Hue. After approving Homey getting access to my Philips Hue account I keep getting the message below:

{“success”:false,“message”:“Invalid Token: undefined”}

I’ve made sure I have the latest version of Homey 6.11.5) and Hue app (4.22.1). I’ve reinstalled the Athom Hue app (5.7.5) in Homey and deleted all previously approved links between Homey and Hue (in my Hue account), just to be sure. But I keep getting the same error.

Any suggestions is appreciated!

/Sam

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [July 30, 2022, 6:51am UTC](https://community.homey.app/t/problem-linking-homey-with-philips-hue/66679/2 "2022-07-30T06:51:29Z")

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Can you confirm you use th Homey (beta)  
For what I see you don’t use a Homey Pro.

[Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744)

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**Author:** ![SweZoo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/swezoo/32/57123_2.png) [@SweZoo](https://community.homey.app/u/SweZoo)\
**Post date:** [July 30, 2022, 9:24am UTC](https://community.homey.app/t/problem-linking-homey-with-philips-hue/66679/3 "2022-07-30T09:24:34Z")

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Yes, Homey (beta) is correct.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [July 30, 2022, 9:40am UTC](https://community.homey.app/t/problem-linking-homey-with-philips-hue/66679/4 "2022-07-30T09:40:30Z")

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Please report here

> **[The new Homey — Beta Status](https://homey.app/en-us/wiki/homey-beta-status/)**

And check using another mobile device or the webapp on a computer. Do all have the same result?

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**Author:** ![ruudvanstrijp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruudvanstrijp/32/45682_2.png) [@ruudvanstrijp](https://community.homey.app/u/ruudvanstrijp)\
**Post date:** [September 6, 2022, 4:53am UTC](https://community.homey.app/t/problem-linking-homey-with-philips-hue/66679/5 "2022-09-06T04:53:51Z")

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Same issue here, also with Hue Bridge and Hue Cloud. My Hue was disconnected all of a sudden about 2 weeks ago. In the Homey App I get the error {“success”:false,“message”:“Invalid Token: undefined”}  
When I try to pair from the Homey Web App, I also get the error ‘Invalid Request.’

I have a support ticket with Homey now, but we haven’t been able to fix it for 2 weeks now. I tried restarting all devices (Homey and Hue Bridge, even my internet router), but that doesn’t work either.

Did you have a solution yet, @SweZoo ?

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**Author:** ![Rudolf79](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudolf79/32/60167_2.png) [@Rudolf79](https://community.homey.app/u/Rudolf79)\
**Post date:** [September 14, 2022, 12:36pm UTC](https://community.homey.app/t/problem-linking-homey-with-philips-hue/66679/6 "2022-09-14T12:36:48Z")

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I’ve got same problems for 1 week now.  
But today i can connect the hue bridge without problems

I don’t know, what homey has changed

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**Author:** ![Vic\_Van\_Duysen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vic_van_duysen/32/126039_2.png) [@Vic\_Van\_Duysen](https://community.homey.app/u/Vic_Van_Duysen)\
**Post date:** [January 24, 2025, 7:26am UTC](https://community.homey.app/t/problem-linking-homey-with-philips-hue/66679/7 "2025-01-24T07:26:21Z")

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Hello, i have exactly the same problem today. Any idea what solved the problem then ?

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**Author:** ![Vargr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vargr/32/113699_2.png) [@Vargr](https://community.homey.app/u/Vargr)\
**Post date:** [March 30, 2026, 6:44pm UTC](https://community.homey.app/t/problem-linking-homey-with-philips-hue/66679/8 "2026-03-30T18:44:32Z")

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Ran into the same problem today.

One Homey Pro and One Philips HUE Bridge.

Any help would be appreciated.

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**Author:** ![Vargr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vargr/32/113699_2.png) [@Vargr](https://community.homey.app/u/Vargr)\
**Post date:** [March 30, 2026, 6:56pm UTC](https://community.homey.app/t/problem-linking-homey-with-philips-hue/66679/9 "2026-03-30T18:56:23Z")

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Well, apparently getting frustrated, leaving for work, getting home a lot later than expected and then restarting Homey Pro sorted it out. At least for me. Maybe I was lucky. I don’t know.
