# Problem Homey Bridge Not Connected **URL:** \ **Category:** Questions & Help\ **Tags:** homey-bridge\ **Created:** [September 25, 2021, 8:12pm UTC](https://community.homey.app/t/problem-homey-bridge-not-connected/52220 "2021-09-25T20:12:51Z")\ **Posts on this page:** 1\ **Showing post:** 31
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 9, 2023, 11:56am UTC](https://community.homey.app/t/problem-homey-bridge-not-connected/52220/31 "2023-06-09T11:56:05Z")
It’s most probably not the bridge, but your wifi system, Do you own a mesh wifi system? If yes, make sure you lock it on **ONE** Access Point (f.i. by Band Steering / fiddling with Transmit power / MAC filtering). Also turn wifi6 off, and create separate 2.4GHz and 5GHz SSID’s, and connect the bridge to the 2.4GHz SSID Also set 2.4GHz mode to b/g and not to b/g/n or n or ac Other do’s and don’ts (ignore ‘Homey Pro’, while the bridge has the same wifi module): > [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161): > > Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us… --- _[View the full topic](https://community.homey.app/t/problem-homey-bridge-not-connected/52220)._