# Problem connecting Doorbird via Doorbird app on Homey

**URL:** <https://community.homey.app/t/problem-connecting-doorbird-via-doorbird-app-on-homey/58302>\
**Category:** Vragen & hulp\
**Created:** [January 12, 2022, 2:38pm UTC](https://community.homey.app/t/problem-connecting-doorbird-via-doorbird-app-on-homey/58302 "2022-01-12T14:38:59Z")\
**Posts on this page:** 1\
**Showing post:** 13

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**Author:** ![Robert\_K](https://avatars.discourse-cdn.com/v4/letter/r/90ced4/32.png) [@Robert\_K](https://community.homey.app/u/Robert_K)\
**Post date:** [June 27, 2025, 11:17am UTC](https://community.homey.app/t/problem-connecting-doorbird-via-doorbird-app-on-homey/58302/13 "2025-06-27T11:17:37Z")

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Had the same issue and finally figured it out!

Here’s what you need to do:

- Go to [https://webadmin.doorbird.com/](https://webadmin.doorbird.com/) and log in as your Doorbird admin
- Navigate to **Users**
- Select the user account you used to log in to Doorbird when you added the device to Homey
- Under **Permissions** , enable **API Operator** and save
- Go back to Homey and select your Doorbird device
- Open **Device Settings** , and under **Maintenance** , click **“Set URLs for notifications”**

It should now work just fine.

Also, if you grant API access _before_ adding the device, I think that will solve the 403 error during the initial setup.

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_[View the full topic](https://community.homey.app/t/problem-connecting-doorbird-via-doorbird-app-on-homey/58302)._