# Problem authenticating myenergi app

**URL:** <https://community.homey.app/t/problem-authenticating-myenergi-app/70160>\
**Category:** Questions & Help\
**Created:** [October 10, 2022, 9:30am UTC](https://community.homey.app/t/problem-authenticating-myenergi-app/70160 "2022-10-10T09:30:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Jrbg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jrbg/32/47665_2.png) [@Jrbg](https://community.homey.app/u/Jrbg)\
**Post date:** [October 10, 2022, 9:30am UTC](https://community.homey.app/t/problem-authenticating-myenergi-app/70160/1 "2022-10-10T09:30:38Z")

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I am trying to authenticate the myenergi app. I have created a new api key in myaccount and used it as the password when configurating the app without any luck.  
What is wrong?

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [October 11, 2022, 5:52am UTC](https://community.homey.app/t/problem-authenticating-myenergi-app/70160/2 "2022-10-11T05:52:18Z")

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Maybe this will help.  
[https://community.homey.app/t/what-to-fill-in-to-connect-to-myenergi-app/66112](https://community.homey.app/t/what-to-fill-in-to-connect-to-myenergi-app/66112)

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**Author:** ![Jrbg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jrbg/32/47665_2.png) [@Jrbg](https://community.homey.app/u/Jrbg)\
**Post date:** [October 11, 2022, 8:25am UTC](https://community.homey.app/t/problem-authenticating-myenergi-app/70160/3 "2022-10-11T08:25:52Z")

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Thanks. Still confused but on a higher level. Do you know if hub password in the configuration of the app is the same as the api key in myaccount?  
Or do i somehow produce the hub password from the api key. The app will not Connecticuts to the hub.

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [October 11, 2022, 8:19pm UTC](https://community.homey.app/t/problem-authenticating-myenergi-app/70160/4 "2022-10-11T20:19:19Z")

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I have no idea. I only have used the search function to find my answer.  
I don’t use that app.