# Problem adding Aqara Opple to Homey Pro 2023

**URL:** <https://community.homey.app/t/problem-adding-aqara-opple-to-homey-pro-2023/131406>\
**Category:** Devices\
**Tags:** zigbee\
**Created:** [February 23, 2025, 3:15pm UTC](https://community.homey.app/t/problem-adding-aqara-opple-to-homey-pro-2023/131406 "2025-02-23T15:15:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Michiel\_Nijmegen](https://avatars.discourse-cdn.com/v4/letter/m/e0b2c6/32.png) [@Michiel\_Nijmegen](https://community.homey.app/u/Michiel_Nijmegen)\
**Post date:** [February 23, 2025, 3:15pm UTC](https://community.homey.app/t/problem-adding-aqara-opple-to-homey-pro-2023/131406/1 "2025-02-23T15:15:52Z")

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I recently changed from Homey Early 2019 to Homey Pro 2023. Everything works fine on my new homey except the Aqara Opple 4 buttons. I tried a lot:

- Everything had recent software
- First I tried to restore/repair after migration to new homey. I had errors
- I tried to delete the Aqara opple device and all connecting flows
- I retried to add the Aqara opple to homey but this message keep coming up (even with the advice of pressing a button while pairing):

 ![IMG_0982](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/e/6e847e7346a8d626c8f39bd8ee24de4fea14de75.png)

So every time I get the error “can’t connect”.

The strange part of the story. When I click one of the buttons some lights turn off. No, it’s not connected to my homey pro! But it is doing something while it’s not in my network…

Can someone help with reconnecting it to Homey Pro?

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**Author:** ![SingKT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/singkt/32/173226_2.png) [@SingKT](https://community.homey.app/u/SingKT)\
**Post date:** [February 23, 2025, 7:01pm UTC](https://community.homey.app/t/problem-adding-aqara-opple-to-homey-pro-2023/131406/2 "2025-02-23T19:01:16Z")

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Have you tried a factory reset of your Aqara device?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 23, 2025, 10:36pm UTC](https://community.homey.app/t/problem-adding-aqara-opple-to-homey-pro-2023/131406/3 "2025-02-23T22:36:13Z")

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Please translate your screenshots to match the topic language, thx.  
This is very easy with Google lens:

 ![1000044353](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/0/b014cefa755a59178fa55c0400176af9a18b86fc.jpeg)

Now a word about this “instruction”:

> _If it’s a battery-powered device, press a button while pairing to keep it active_.

That’s bull, and just plain wrong: that way, in fact, you are resetting and activating the device in an endless loop!

The correct way is:  
While pairing, press the pair button briefly every 1 to 2 seconds to keep the device active

.

> [@Michiel\_Nijmegen](#):
>
> The strange part of the story. When I click one of the buttons some lights turn off. No, it’s not connected to my homey pro! But it is doing something while it’s not in my network…

This is the “wonderful” ‘smart’ feature called **grouping**. Manufacturers don’t take in account people are using _ **different** _ brands @ one mesh, and might like to disable it all together;

There’s one fix: replace the zigbee devices of one of the two brands by devices which don’t listen/send to groups by themselves.  
Detailed info:

> [@IKEA Trafridi Dimmers Automatically Connecting to Xiaomi Power Plugs in Homey](https://community.homey.app/t/ikea-trafridi-dimmers-automatically-connecting-to-xiaomi-power-plugs-in-homey/92627/4):
>
> The issue isn’t binding, it’s that both the IKEA remotes and the Xiaomi plugs put themselves in Zigbee group 0 automatically, which means that the IKEA remotes send messages to that group, and the Xiaomi plugs respond to those messages automatically.
> 
> It’s something that can’t be fixed with Homey (ideally, the Xiaomi app would assign these devices to a different, random, group to prevent this issue, which is what zigbee2mqtt does), and I don’t think it can be fixed with another controller because groups are reset when the device is reset (which is required for re-pairing).