# Probleem with credentials for Somfy Tahoma box

**URL:** <https://community.homey.app/t/probleem-with-credentials-for-somfy-tahoma-box/17430>\
**Category:** Devices\
**Tags:** app\
**Created:** [August 28, 2019, 10:47am UTC](https://community.homey.app/t/probleem-with-credentials-for-somfy-tahoma-box/17430 "2019-08-28T10:47:49Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Hugo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hugo/32/11530_2.png) [@Hugo](https://community.homey.app/u/Hugo)\
**Post date:** [August 28, 2019, 10:47am UTC](https://community.homey.app/t/probleem-with-credentials-for-somfy-tahoma-box/17430/1 "2019-08-28T10:47:49Z")

</div>

Hi guys,

I notice this morning that my Somfy screens don’t react on Homey anymore.  
When I look at settings it says: ‘bad credentials’  
But i tried manual also and it didn’t connect.  
I can reach my Tahoma box without any problem.  
Already tried restart of Tahoma box and Homey also tried PtP.  
Nothing works.  
Ideas?

---

<div class="post-metadata">

**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [August 28, 2019, 11:13am UTC](https://community.homey.app/t/probleem-with-credentials-for-somfy-tahoma-box/17430/2 "2019-08-28T11:13:45Z")

</div>

Just use the [searchfunction](https://community.homey.app/t/somfy-tahoma-suddenly-returns-bad-credentials/16163)

---

<div class="post-metadata">

**Author:** ![Bas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bas/32/12539_2.png) [@Bas](https://community.homey.app/u/Bas)\
**Post date:** [August 28, 2019, 11:33am UTC](https://community.homey.app/t/probleem-with-credentials-for-somfy-tahoma-box/17430/3 "2019-08-28T11:33:21Z")

</div>

Actually, this is a good development. Until now We had (as fas as I understood) issues of people using the Tahoma app together with Connexoon. Thus, the app maker was hesitant to pick up on the issue since he could not test with a Connexoon. But now we seem to have a genuine Tahome user reporting the same issue, which might move things forward… I would suggest positing an issue on GitHub ([https://github.com/totalimmersion/com.somfy.tahoma/issues](https://github.com/totalimmersion/com.somfy.tahoma/issues))

---

<div class="post-metadata">

**Author:** ![ArnoP](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnop/32/13709_2.png) [@ArnoP](https://community.homey.app/u/ArnoP)\
**Post date:** [August 28, 2019, 12:08pm UTC](https://community.homey.app/t/probleem-with-credentials-for-somfy-tahoma-box/17430/4 "2019-08-28T12:08:54Z")

</div>

+1 Tahoma box user

---

<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [August 28, 2019, 1:09pm UTC](https://community.homey.app/t/probleem-with-credentials-for-somfy-tahoma-box/17430/5 "2019-08-28T13:09:37Z")

</div>

> [@Bas](#):
>
> Actually, this is a good development

It sure is, as long as we keep the posts a bit organized in one place. So please continue this in the correct topic.

---

<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [August 28, 2019, 1:09pm UTC](https://community.homey.app/t/probleem-with-credentials-for-somfy-tahoma-box/17430/6 "2019-08-28T13:09:53Z")

</div>

Closed on August 28, 2019, 1:09pm UTC