# Probleem met Ring & Homey

**URL:** <https://community.homey.app/t/probleem-met-ring-homey/23030>\
**Category:** 🇳🇱 Nederlands (Dutch)\
**Created:** [December 23, 2019, 8:41pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030 "2019-12-23T20:41:56Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![pvkan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pvkan/32/16433_2.png) [@pvkan](https://community.homey.app/u/pvkan)\
**Post date:** [February 11, 2020, 4:56pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/63 "2020-02-11T16:56:21Z")

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Hi,

Just to be sure:  
I am looking for a solution where Homey can detect when a doorbell is pressed (action/trigger) and  
a camera at the frontdoor is taking a snapshot.  
I think Ring V1/V2/Pro can do this (as i may believe the stories above) but is it correct that the Ring Homey app depends on a Ring account (so is the app only talking to the Ring servers, not direct with the hardware at my frontdoor ?).  
In other words: i need an subscription/account at Ring to make the Ring Homeyapp work ?

Thanks  
Peter

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**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [February 11, 2020, 5:29pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/64 "2020-02-11T17:29:28Z")

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Correct, there is no ring without subscription

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**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\
**Post date:** [February 11, 2020, 5:56pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/65 "2020-02-11T17:56:38Z")

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Subscription or account…? I believe it works without subscription tbh

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<div class="post-metadata">

**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [February 11, 2020, 6:11pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/66 "2020-02-11T18:11:06Z")

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Yes you are right, sorry, subscription is not needed. I have one though, doesn’t make sense without I think

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<div class="post-metadata">

**Author:** ![pvkan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pvkan/32/16433_2.png) [@pvkan](https://community.homey.app/u/pvkan)\
**Post date:** [February 11, 2020, 7:47pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/67 "2020-02-11T19:47:13Z")

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Ha, I am too late with the same question.  
@Martijn_Hoogenbosch: So can i conclude that my wishes will work with a V1 or V2 with only an account (no additional subscription/plan) ?

If so;  
When somebody rings at my door, the ring can deliver a snapshot to Homey;  
But can i send this picture as a pushed message from homey to my mobile ?

(flow:  
IF  
Ring doorbell is pressed  
THEN  
Grab picture

second flow:  
IF  
picture is grabbed  
THEN  
(mobile)  
Send (IMAGE) to (user)

Peter

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<div class="post-metadata">

**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [February 11, 2020, 7:59pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/68 "2020-02-11T19:59:24Z")

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Yes that should work. I’m not that happy about the speed of getting the image though… But that maybe just me. Often the person in front of the camera already left and since i’m always home (or at least most of the time during the day) i usally just watch the camera instead of the image from homey.

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<div class="post-metadata">

**Author:** ![pvkan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pvkan/32/16433_2.png) [@pvkan](https://community.homey.app/u/pvkan)\
**Post date:** [February 11, 2020, 8:29pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/69 "2020-02-11T20:29:05Z")

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Thanks, you’re very helpfull.

For me the snapshot functionality is just needed for seeing who was at my frontdoor while i’m not home. I understood that a snapshot will work with a config of 2sec delay.

My configuration now is a normal electric doorbell connected to a acdb-7000b as trigger and the 7000c as chime (KaKu)  
The ring V1 will replace the 7000b.  
I had a separate IP-camera which took snapshots in the ‘doorbell pushed’ flow, but the lens was at a very small angle so i often could not see the faces.  
A ring (or any camera doorbell) is much lower positioned and has often a ‘fisheye’ lens (or wider angle).  
That’s my reason for changing my setup.

Thanks again !  
Peter

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<div class="post-metadata">

**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [February 11, 2020, 8:35pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/70 "2020-02-11T20:35:01Z")

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Okay, good luck, got a 2 sec delay too, works fine.

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<div class="post-metadata">

**Author:** ![pvkan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pvkan/32/16433_2.png) [@pvkan](https://community.homey.app/u/pvkan)\
**Post date:** [February 11, 2020, 8:46pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/71 "2020-02-11T20:46:06Z")

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@Martijn_Hoogenbosch  
Ok, thanks,

Last question;  
V1 or V2 ?

Peter

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<div class="post-metadata">

**Author:** ![pvkan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pvkan/32/16433_2.png) [@pvkan](https://community.homey.app/u/pvkan)\
**Post date:** [February 19, 2020, 9:55am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/72 "2020-02-19T09:55:34Z")

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Had no time yet to buy a Ring doorbel. But it seems i’m lucky.  
It seems Homey has a new problem with Ring doorbells.

[https://blog.ring.com/2020/02/18/extra-layers-of-security-and-control/](https://blog.ring.com/2020/02/18/extra-layers-of-security-and-control/)

For dutch users:

> **[Gebruikers videodeurbel Ring moeten tweestapsverificatie gebruiken](https://www.nu.nl/tech/6031839/gebruikers-videodeurbel-ring-moeten-tweestapsverificatie-gebruiken.html)**
>
> Ring-gebruikers moeten per direct bij het inloggen gebruikmaken van tweestapsverificatie, schrijft het bedrijf achter de slimme deurbel dinsdag in een blogpost. Daarnaast geeft Ring gebruikers meer controle over wat er gebeurt met hun data.

Peter

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<div class="post-metadata">

**Author:** ![Jeroen\_Dorsman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_dorsman/32/16718_2.png) [@Jeroen\_Dorsman](https://community.homey.app/u/Jeroen_Dorsman)\
**Post date:** [February 19, 2020, 2:00pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/73 "2020-02-19T14:00:08Z")

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Krijg mijn ring idd niet meer gekoppeld aan Homey, ontvang elke keer netjes mail met verification code. Is dit ergens te fixen?

Dank!

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<div class="post-metadata">

**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [February 19, 2020, 2:27pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/74 "2020-02-19T14:27:04Z")

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De app zal moeten aangepast worden voor de verplichte 2FA authenticatie die Ring nu verplicht.  
Jammer genoeg heeft de dev van de app een tijdje geleden gezegd dat hij dat niet zou implementeren (omdat het toen nog niet verplicht was)…  
Hopelijk wil hij er nu toch eens naar kijken aangezien de app nu helemaal niet meer bruikbaar is. 🙂

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<div class="post-metadata">

**Author:** ![Jeroen\_Dorsman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_dorsman/32/16718_2.png) [@Jeroen\_Dorsman](https://community.homey.app/u/Jeroen_Dorsman)\
**Post date:** [February 19, 2020, 2:33pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/75 "2020-02-19T14:33:16Z")

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alle hoop op de dev van de app !! Nu geen knipperende lampen en geen SONOS meldingen 🙂

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<div class="post-metadata">

**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [February 19, 2020, 2:49pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/76 "2020-02-19T14:49:31Z")

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Same here, ik heb momenteel helemaal geen werkende deurbel meer, enkel melding op telefoon ☹

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**Author:** ![Jeroen\_Bos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_bos/32/10844_2.png) [@Jeroen\_Bos](https://community.homey.app/u/Jeroen_Bos)\
**Post date:** [February 20, 2020, 8:45pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/77 "2020-02-20T20:45:36Z")

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Goed nieuws, heb mn Ring weer aan de praat. Wat ik gedaan heb:

1. Schakel de app uit voor 24 uur, de app heeft geprobeerd je Ring elke minuut in te loggen waardoor waarschijnlijk je Ring account voor 24 uur is geblockt.

2. Als je weer kunt inloggen na deze block log in op de website van Ring. Je word eenmalig gevraagd een 2fa code via de mail in te vullen. Ik heb daarna ook mijn wachtwoord aangepast, niet zeker of dit nodig is.

3. Schakel de app weer in. Ik heb de bestaande autorisatie verwijderd en weer opnieuw ingelogd met mijn nieuwe wachtwoord. En alles werkt weer

4. Ring your doorbell and be happy 🙂

Bewijs, deze foto was vanavond genomen:

 ![Screenshot_20200220-213405](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/7/47b71c4ad181a1c3743d569895920d1ae6ddbe9e.jpeg)

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<div class="post-metadata">

**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [February 20, 2020, 8:59pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/78 "2020-02-20T20:59:14Z")

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That sounds great. Will try it… have disabled my app this afternoon because i received lots of mails. Didn’t know it at first but they have been ending up in my spam folder. Will try this tomorrow.

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<div class="post-metadata">

**Author:** ![Jeroen\_Bos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_bos/32/10844_2.png) [@Jeroen\_Bos](https://community.homey.app/u/Jeroen_Bos)\
**Post date:** [February 20, 2020, 9:11pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/79 "2020-02-20T21:11:37Z")

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@Martijn_Hoogenbosch don’t forget step 4, very important 😅

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<div class="post-metadata">

**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [February 21, 2020, 7:32am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/80 "2020-02-21T07:32:06Z")

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En nu weer terug naar Nederlands 😉

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<div class="post-metadata">

**Author:** ![Jeroen\_Bos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_bos/32/10844_2.png) [@Jeroen\_Bos](https://community.homey.app/u/Jeroen_Bos)\
**Post date:** [February 21, 2020, 7:48am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/81 "2020-02-21T07:48:27Z")

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Goed punt, aangepast 🙂

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<div class="post-metadata">

**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [February 21, 2020, 9:01am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/82 "2020-02-21T09:01:45Z")

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haha, ja, zal ik doen! En anders is het ook niet heel erg hoor. De Ring app en de chime werken los van Homey gewoon prima. Los van dat ik een foto krijg op mobiel doe ik er verder niets mee. Geen lampen of iets aan…

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