# Probleem met Ring & Homey

**URL:** <https://community.homey.app/t/probleem-met-ring-homey/23030>\
**Category:** 🇳🇱 Nederlands (Dutch)\
**Created:** [December 23, 2019, 8:41pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030 "2019-12-23T20:41:56Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Wim\_Pan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wim_pan/32/13149_2.png) [@Wim\_Pan](https://community.homey.app/u/Wim_Pan)\
**Post date:** [December 23, 2019, 8:41pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/1 "2019-12-23T20:41:56Z")

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De afgelopen periode heeft mijn Ring deurbel geen verbinding meer met Homey. App verwijdert maar nu kan ik de Ring deurbell niet meer koppelen. Meer mensen hier last van?

Bedankt voor je reactie.  
Wim

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**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [December 23, 2019, 9:04pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/2 "2019-12-23T21:04:11Z")

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Known issue, new version on the way.

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**Author:** ![Wim\_Pan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wim_pan/32/13149_2.png) [@Wim\_Pan](https://community.homey.app/u/Wim_Pan)\
**Post date:** [December 23, 2019, 9:07pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/3 "2019-12-23T21:07:27Z")

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Thanks Martijn.

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**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [December 23, 2019, 9:34pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/4 "2019-12-23T21:34:28Z")

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> [@Cannot find/add Ring devices](https://community.homey.app/t/cannot-find-add-ring-devices/22935/3):
>
> That’s fixed now and it works like a charm thanks to @denniedegroot You can find it [HERE](https://github.com/denniedegroot/com.ring) and install it using the CLI method described [HERE](https://community.homey.app/t/how-to-cli-install-method/198) on the forum. Else, just wait for Athom to approve it and put it on the app store.

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [December 23, 2019, 11:28pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/5 "2019-12-23T23:28:56Z")

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Unfortunately still not working, at least for some of us.  
In my case it goes well for an hour or two then it stops, I need to revoke authorization then re-authorize, works again for a while then stops and so on.

Sorry for using English… 😀

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**Author:** ![Jan\_Peeters](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_peeters/32/86660_2.png) [@Jan\_Peeters](https://community.homey.app/u/Jan_Peeters)\
**Post date:** [December 24, 2019, 1:07pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/6 "2019-12-24T13:07:46Z")

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> [@danone](#):
>
> In my case it goes well for an hour or two then it stops, I need to revoke authorization then re-authorize, works again for a while then stops and so on.

I believe for the problem to be within the ring platform itself.  
I am experiencing the very same problem with the ring app itself.

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**Author:** ![Wim\_Pan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wim_pan/32/13149_2.png) [@Wim\_Pan](https://community.homey.app/u/Wim_Pan)\
**Post date:** [December 25, 2019, 11:37am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/7 "2019-12-25T11:37:18Z")

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Someone a idea when de new update is expected?

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [December 26, 2019, 9:39pm UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/8 "2019-12-26T21:39:10Z")

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There is v2.1.4 now on Github and it works for me.

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**Author:** ![Wim\_Pan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wim_pan/32/13149_2.png) [@Wim\_Pan](https://community.homey.app/u/Wim_Pan)\
**Post date:** [December 27, 2019, 8:30am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/9 "2019-12-27T08:30:00Z")

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I only see v2.1.3.

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [December 27, 2019, 8:36am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/10 "2019-12-27T08:36:28Z")

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U see 2.1.4 with some remarks to 2.1.3. But it IS 2.1.4 according the app.json file:

```
"id": "com.ring",
"name": {
    "en": "Ring"
},
"version": "2.1.4",
```

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<div class="post-metadata">

**Author:** ![Wim\_Pan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wim_pan/32/13149_2.png) [@Wim\_Pan](https://community.homey.app/u/Wim_Pan)\
**Post date:** [December 27, 2019, 10:00am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/11 "2019-12-27T10:00:38Z")

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thanks!

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<div class="post-metadata">

**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [December 27, 2019, 10:02am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/12 "2019-12-27T10:02:28Z")

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Just installed 2.1.4 from Github. And I immediately got an mail from Ring reporting a new login. So I’m guessing it’s working again now 🙂  
I like the mail, this is almost as good as having MFA.

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**Author:** ![Jash64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jash64/32/12996_2.png) [@Jash64](https://community.homey.app/u/Jash64)\
**Post date:** [December 28, 2019, 9:39am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/13 "2019-12-28T09:39:24Z")

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Hi i’m having problems getting ring db pro and chime working. I’m not familiar with the github option of installing the 2.1.4 version . Can anyone enlighten me on this matter ? Or send me a how to link , thx on forehand

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [December 28, 2019, 9:43am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/14 "2019-12-28T09:43:29Z")

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> [@Jash64](#):
>
> Can anyone enlighten me on this matter ? Or send me a how to link ,

Above on post 4. How to install CLI.  
And here: [[HOW TO] CLI install method](https://community.homey.app/t/how-to-cli-install-method/198)

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<div class="post-metadata">

**Author:** ![Jash64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jash64/32/12996_2.png) [@Jash64](https://community.homey.app/u/Jash64)\
**Post date:** [December 28, 2019, 10:03am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/16 "2019-12-28T10:03:54Z")

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Thx😉 I must have read it but maybe thought that it was the link to the app that is in the homey app store because of the developer’s name.  
Should have read better. 🥴

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<div class="post-metadata">

**Author:** ![chris\_de\_lange](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_de_lange/32/17209_2.png) [@chris\_de\_lange](https://community.homey.app/u/chris_de_lange)\
**Post date:** [December 29, 2019, 7:32am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/17 "2019-12-29T07:32:11Z")

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Mischien een domme reactie hoor, maar waarom worden gebruikers dan niet op de hoogte gebracht ? ik heb zelf ook een avond lopen kloten omdat het niet meer werkte ! na wat faceboeken kwam ik er achter …

maar eigenlijk zou het een kleine moeite en een grote service zijn als homey de gebruikers van de app even een mailtje stuurt met een storing melding !

Ik denk dat wij hier niet de enigste zijn die de app verwijderd hebben en op nieuw geinstaleerd , account aan en af gemeld…ring getest …100x op de sync drukken en het toch gek vinden dat hij het niet doet !

Met Vriendelijke Groet,  
Chris

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<div class="post-metadata">

**Author:** ![Marcel\_Groenen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_groenen/32/3607_2.png) [@Marcel\_Groenen](https://community.homey.app/u/Marcel_Groenen)\
**Post date:** [December 29, 2019, 9:36am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/19 "2019-12-29T09:36:48Z")

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> **[Wachtwoorden van duizenden gebruikers van slimme deurbel Ring verschijnen online](https://tweakers.net/nieuws/161430/wachtwoorden-van-duizenden-gebruikers-van-slimme-deurbel-ring-verschijnen-online.html)**
>
> E-mailadressen en wachtwoorden van duizenden gebruikers van de slimme Ring-deurbel zijn uitgelekt. Daarmee is het mogelijk om mee te kijken met wie er voor de voordeur van een gebruiker staat. Ring zegt dat dat gebeurde door credential stuffing.

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**Author:** ![Marcel\_Groenen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_groenen/32/3607_2.png) [@Marcel\_Groenen](https://community.homey.app/u/Marcel_Groenen)\
**Post date:** [December 29, 2019, 9:42am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/20 "2019-12-29T09:42:02Z")

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Als je account gelocked is, moet je 24H wachten voor een unlock. Ring kan dat niet handmatig.  
En vergeet niet je two-factor Authentication aan te zetten.

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<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [December 29, 2019, 10:16am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/21 "2019-12-29T10:16:18Z")

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> [@Marcel\_Groenen](#):
>
> En vergeet niet je two-factor Authentication aan te zetten.

Goeie tip!  
Ik weet er nog 1: vergeet dan niet je Homey Ring app uit te zetten (werkt niet met mfa) want die probeerd in te loggen zonder mfa en kan dus je account blocken.  
Dan is het cirkeltje weer rond!

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<div class="post-metadata">

**Author:** ![Ruurd\_Jellema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruurd_jellema/32/19605_2.png) [@Ruurd\_Jellema](https://community.homey.app/u/Ruurd_Jellema)\
**Post date:** [December 29, 2019, 11:52am UTC](https://community.homey.app/t/probleem-met-ring-homey/23030/22 "2019-12-29T11:52:53Z")

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Same here

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