# Presence trouble

**URL:** <https://community.homey.app/t/presence-trouble/25202>\
**Category:** Questions & Help\
**Created:** [January 30, 2020, 10:27am UTC](https://community.homey.app/t/presence-trouble/25202 "2020-01-30T10:27:36Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [January 30, 2020, 10:27am UTC](https://community.homey.app/t/presence-trouble/25202/1 "2020-01-30T10:27:36Z")

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Hi. First of all - I’ve searched without finding anything useful 😉

My problem is that my homey doesn’t detect presence. From what I see there’s a problem with my Samsung Galaxy S9+. Is there a way to get past this, or do I need to use tasker?

Thanks!

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**Author:** ![PascalB](https://avatars.discourse-cdn.com/v4/letter/p/dbc845/32.png) [@PascalB](https://community.homey.app/u/PascalB)\
**Post date:** [January 30, 2020, 11:53am UTC](https://community.homey.app/t/presence-trouble/25202/2 "2020-01-30T11:53:16Z")

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> [@Presence detection recommendation](https://community.homey.app/t/presence-detection-recommendation/7557):
>
> Hi, I just upgraded to 2.0 but I really miss the presence detection functionality as this controlled my alarm. Can you recommend another geofence app to use so I gain this feature again? /Søren

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**Author:** ![Igy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igy/32/22144_2.png) [@Igy](https://community.homey.app/u/Igy)\
**Post date:** [January 30, 2020, 1:54pm UTC](https://community.homey.app/t/presence-trouble/25202/3 "2020-01-30T13:54:51Z")

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Im using [Smart presence app](https://homey.app/en-us/app/nl.terryhendrix.smartpresence/Smart-Presence/) which is using wifi connection and phone IP address to setup the presence. Works like a charm already for more then month. You just need to assign fixed IP in your router for phones that should be monitored. And no need of Homey app on other phones.

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**Author:** ![seiko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/seiko/32/10963_2.png) [@seiko](https://community.homey.app/u/seiko)\
**Post date:** [January 30, 2020, 2:08pm UTC](https://community.homey.app/t/presence-trouble/25202/4 "2020-01-30T14:08:04Z")

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Here a verry happy Tasker user…works flawless. But also with Tasker I deactivated the App optimalisation for saving batteries.

I use also the 9+

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [January 30, 2020, 5:04pm UTC](https://community.homey.app/t/presence-trouble/25202/5 "2020-01-30T17:04:20Z")

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How did you set this up? I couldn’t find an updated guide, but made a location profile with entry and exit tasks. It just seems that the exit task will fire every so often while I’m not at home - it should fire only once. Was thinking about disabling the task when it ran and enable the entry task, and vice versa when the entry task is run.

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**Author:** ![seiko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/seiko/32/10963_2.png) [@seiko](https://community.homey.app/u/seiko)\
**Post date:** [January 30, 2020, 7:41pm UTC](https://community.homey.app/t/presence-trouble/25202/6 "2020-01-30T19:41:20Z")

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Maybe you can use Google translate? Its Dutch

> [@Athom's keuze v Mobile App en verwijderen vd Desktop Interface/WEB UI in Homey v2.0.0 \[NL\]](https://community.homey.app/t/athoms-keuze-v-mobile-app-en-verwijderen-vd-desktop-interface-web-ui-in-homey-v2-0-0-nl/5348/131):
>
> Volgens mij is je Zigbee-chip gewoon stuk, die foutmelding is niet normaal.

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [January 30, 2020, 7:51pm UTC](https://community.homey.app/t/presence-trouble/25202/7 "2020-01-30T19:51:34Z")

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Thanks. Will try 🙂

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [January 30, 2020, 8:22pm UTC](https://community.homey.app/t/presence-trouble/25202/8 "2020-01-30T20:22:38Z")

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Seems to work. Now I just have to see how much battery tasker eats doing this. I remember there was a reason why I uninstalled it from my phone 😉
