# Presence problem

**URL:** <https://community.homey.app/t/presence-problem/11320>\
**Category:** Questions & Help\
**Created:** [April 2, 2019, 6:47pm UTC](https://community.homey.app/t/presence-problem/11320 "2019-04-02T18:47:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Andreas\_Kjork](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreas_kjork/32/8354_2.png) [@Andreas\_Kjork](https://community.homey.app/u/Andreas_Kjork)\
**Post date:** [April 2, 2019, 6:47pm UTC](https://community.homey.app/t/presence-problem/11320/1 "2019-04-02T18:47:14Z")

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I use the original presence in the homey app. It works fine for me but not for my girlfriend.

Under settings and family Im marked as owner and she as user. Thats probably How it should be.

But under settings -\> location i have the option to choose find my location automatically but that option is not on her phone. Can that be the problem? Is there something i can do or is it the app that neds a fix?

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [April 2, 2019, 6:50pm UTC](https://community.homey.app/t/presence-problem/11320/2 "2019-04-02T18:50:07Z")

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After u checked [all the other topics about this](https://community.homey.app/search?q=presen) , please let me know if i should re-open this topic for u.

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [April 2, 2019, 6:50pm UTC](https://community.homey.app/t/presence-problem/11320/3 "2019-04-02T18:50:11Z")

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