# Presence not working after iPhone app update

**URL:** <https://community.homey.app/t/presence-not-working-after-iphone-app-update/43747>\
**Category:** Apps\
**Tags:** app, official\
**Created:** [February 27, 2021, 3:20pm UTC](https://community.homey.app/t/presence-not-working-after-iphone-app-update/43747 "2021-02-27T15:20:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Bol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bol/32/20190_2.png) [@Bol](https://community.homey.app/u/Bol)\
**Post date:** [February 27, 2021, 3:20pm UTC](https://community.homey.app/t/presence-not-working-after-iphone-app-update/43747/1 "2021-02-27T15:20:50Z")

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In februari 2021 I got an automated update of the Homey app on my iPhone. Since then when I open the iPhone app Homey (still staying at home) my presence changes into absence.

Addition:  
The same problem on the iPad. I found that this problem manifests on a clean boot of the app. If the app is already loaded in memory everything is ok.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 27, 2021, 3:28pm UTC](https://community.homey.app/t/presence-not-working-after-iphone-app-update/43747/2 "2021-02-27T15:28:40Z")

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