# Presence not available in "beheerder account"

**URL:** <https://community.homey.app/t/presence-not-available-in-beheerder-account/85370>\
**Category:** Questions & Help\
**Tags:** homey-pro-2023\
**Created:** [July 27, 2023, 12:12pm UTC](https://community.homey.app/t/presence-not-available-in-beheerder-account/85370 "2023-07-27T12:12:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Tom\_Kennes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_kennes/32/70930_2.png) [@Tom\_Kennes](https://community.homey.app/u/Tom_Kennes)\
**Post date:** [July 27, 2023, 12:12pm UTC](https://community.homey.app/t/presence-not-available-in-beheerder-account/85370/1 "2023-07-27T12:12:27Z")

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Hello,  
i’m a new user so sorry if this is not the correct way, buth here we go:  
i have 2 accounts connected to mu Homey, my own account that is set as owner. And a second account for my wife, set as admin. I can activate the presense detection in the app. On the phone of my wife this menu isn’t available…  
What do i do wrong?

Thank you!!

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 27, 2023, 12:49pm UTC](https://community.homey.app/t/presence-not-available-in-beheerder-account/85370/2 "2023-07-27T12:49:14Z")

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Assuming as a new user you bought a Pro2023: maybe the owner can en-/disable presence detection for other users as well?  
What are the options at Location / Presence and at Family & Guests?

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**Author:** ![Tom\_Kennes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_kennes/32/70930_2.png) [@Tom\_Kennes](https://community.homey.app/u/Tom_Kennes)\
**Post date:** [July 27, 2023, 5:26pm UTC](https://community.homey.app/t/presence-not-available-in-beheerder-account/85370/3 "2023-07-27T17:26:43Z")

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Hello, yes I am using a hp 23.  
My account is set as owner. Under family/guest I can change my wife’s account, so I made her admin. Normally she should get acces to everything. Buth in the phone app, where I have the possibility (under account settings) to enable the presence feature. She simply doesn’t have this option…

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<div class="post-metadata">

**Author:** ![Tom\_Kennes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_kennes/32/70930_2.png) [@Tom\_Kennes](https://community.homey.app/u/Tom_Kennes)\
**Post date:** [July 27, 2023, 5:56pm UTC](https://community.homey.app/t/presence-not-available-in-beheerder-account/85370/4 "2023-07-27T17:56:20Z")

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Never mind, it solved it self 😅 I think with an update of the app.
