# Presence Detection Issue: Different Settings on Two iPhones

**URL:** <https://community.homey.app/t/presence-detection-issue-different-settings-on-two-iphones/114514>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [August 17, 2024, 8:36am UTC](https://community.homey.app/t/presence-detection-issue-different-settings-on-two-iphones/114514 "2024-08-17T08:36:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![shahine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shahine/32/79028_2.png) [@shahine](https://community.homey.app/u/shahine)\
**Post date:** [August 17, 2024, 8:36am UTC](https://community.homey.app/t/presence-detection-issue-different-settings-on-two-iphones/114514/1 "2024-08-17T08:36:42Z")

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Hello everyone,

I’m reaching out for some help with a presence detection issue on my Homey Pro. The system correctly recognizes when I am present, but it fails to detect when my wife is home. When I check the settings on both of our iPhones, I notice that we don’t have access to the same parameters, and I can’t figure out why.

Has anyone experienced a similar issue or have any suggestions on how to resolve this? Any help would be greatly appreciated!

Thanks in advance!

 ![Capture d’écran . 2024-08-17 à 09.32.22](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/f/ef536e66d714309bc1782032925b1318ebf25091.jpeg)  
 ![PHOTO-2024-08-17-09-16-48](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/7/17ba3f6d65a5c10c9cad1f7323436431e2f45301.jpeg)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 17, 2024, 2:24pm UTC](https://community.homey.app/t/presence-detection-issue-different-settings-on-two-iphones/114514/2 "2024-08-17T14:24:35Z")

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I"d like to suggest to try to install the Homey app again, on the phone with the missing “position” option.  
This might be obvious, but, I have to mention it:  
make sure to start the app, and login at least one time, in order be able to change the location / position settings and such.

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**Author:** ![shahine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shahine/32/79028_2.png) [@shahine](https://community.homey.app/u/shahine)\
**Post date:** [August 17, 2024, 3:08pm UTC](https://community.homey.app/t/presence-detection-issue-different-settings-on-two-iphones/114514/3 "2024-08-17T15:08:30Z")

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I’ll give it a try, thanks for your help!