# Presence/absence Android

**URL:** <https://community.homey.app/t/presence-absence-android/132514>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [March 11, 2025, 4:05pm UTC](https://community.homey.app/t/presence-absence-android/132514 "2025-03-11T16:05:59Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Johann\_Rehwinkel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johann_rehwinkel/32/120982_2.png) [@Johann\_Rehwinkel](https://community.homey.app/u/Johann_Rehwinkel)\
**Post date:** [March 11, 2025, 4:05pm UTC](https://community.homey.app/t/presence-absence-android/132514/1 "2025-03-11T16:05:59Z")

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Both my wife and I have an android phone. (Nothing Phone and Pixel 9) For me the presence/absence works fine, for my wife however it does nothing. Compared the settings together and they are the same on both phones and in the app. Does anyone have a solution?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [March 11, 2025, 8:18pm UTC](https://community.homey.app/t/presence-absence-android/132514/2 "2025-03-11T20:18:57Z")

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Do you login to the Homey app with the same account on both phones?

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**Author:** ![Johann\_Rehwinkel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johann_rehwinkel/32/120982_2.png) [@Johann\_Rehwinkel](https://community.homey.app/u/Johann_Rehwinkel)\
**Post date:** [March 12, 2025, 4:24am UTC](https://community.homey.app/t/presence-absence-android/132514/3 "2025-03-12T04:24:34Z")

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We both have our own account.

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [March 12, 2025, 7:04am UTC](https://community.homey.app/t/presence-absence-android/132514/4 "2025-03-12T07:04:11Z")

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Have you set homey-/away detection?  
[Link](https://support.homey.app/hc/en-us/articles/360012141853-Using-Presence-and-Sleep-Status)  
and disabled all energy saving options and enabled all data usage (also in the background) for the Homey app?  
Just long-press the Homey icon on the phone, click “i” and check settings for battery and data usage.

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**Author:** ![Johann\_Rehwinkel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johann_rehwinkel/32/120982_2.png) [@Johann\_Rehwinkel](https://community.homey.app/u/Johann_Rehwinkel)\
**Post date:** [March 12, 2025, 4:04pm UTC](https://community.homey.app/t/presence-absence-android/132514/5 "2025-03-12T16:04:39Z")

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So donr, didn’t work.

Now I changed my wife from user to administrator… And it works

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**Author:** ![Johann\_Rehwinkel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johann_rehwinkel/32/120982_2.png) [@Johann\_Rehwinkel](https://community.homey.app/u/Johann_Rehwinkel)\
**Post date:** [March 13, 2025, 11:16am UTC](https://community.homey.app/t/presence-absence-android/132514/6 "2025-03-13T11:16:36Z")

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It did work for a day… Stopped working again…🫣😢

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**Author:** ![Rrrr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rrrr/32/629_2.png) [@Rrrr](https://community.homey.app/u/Rrrr)\
**Post date:** [March 13, 2025, 1:04pm UTC](https://community.homey.app/t/presence-absence-android/132514/7 "2025-03-13T13:04:00Z")

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Could you not find this thread?

> [@Homey Pro 2023 Presence not working?](https://community.homey.app/t/homey-pro-2023-presence-not-working/84230/27):
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> Summary: Location permission always (during set up Homey does not always ask for location permission) a. Select Location in Android phone settings b. Select App permissions and find Homey c. Select Homey and select Allow all the time Enable Home / Away a. Select More … in the Homey app b. Select Account and enable Home/Away detection If it still does not work, try an old trick in the Homey app: a. Shift the location in Settings/System/Location b. Or try the same via the web inter…

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**Author:** ![dsdevries](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dsdevries/32/80220_2.png) [@dsdevries](https://community.homey.app/u/dsdevries)\
**Post date:** [March 13, 2025, 1:12pm UTC](https://community.homey.app/t/presence-absence-android/132514/8 "2025-03-13T13:12:12Z")

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I don’t have an Android phone, so I cannot say anything android specific. However, I personally like to loosely couple my phone to homey. What I do is, I have created flows in homey to set the presence of every household member. These flows I can then trigger remotely from the shortcuts app in iOS. This way I can use iOS’s native location service to mark myself at home or away. I found this to be super reliable and (almost )never experience any issues with it. I think on Android you can use the Google Assistent app to do this.

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**Author:** ![Rrrr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rrrr/32/629_2.png) [@Rrrr](https://community.homey.app/u/Rrrr)\
**Post date:** [March 25, 2025, 11:41am UTC](https://community.homey.app/t/presence-absence-android/132514/9 "2025-03-25T11:41:45Z")

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On Android you can set a Homey widget called Homey Favorite Flows to start flows from the home screen.

But if your settings and permissions are correct, automatic presence works fine on both Android and IOS.
