# Prescense app not working after dark mode update

**URL:** <https://community.homey.app/t/prescense-app-not-working-after-dark-mode-update/85348>\
**Category:** Questions & Help\
**Created:** [July 27, 2023, 5:28am UTC](https://community.homey.app/t/prescense-app-not-working-after-dark-mode-update/85348 "2023-07-27T05:28:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![BIRDY](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/birdy/32/41476_2.png) [@BIRDY](https://community.homey.app/u/BIRDY)\
**Post date:** [July 27, 2023, 5:28am UTC](https://community.homey.app/t/prescense-app-not-working-after-dark-mode-update/85348/1 "2023-07-27T05:28:33Z")

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Is there anyone outhere thats getting odd behaviours right now from Homey.

I noticed for a while now that the app has become sluggish and now i notice that the home/ away is working totally unexpectedly wrong. Sitting at home would go to away, and than suddenly back to home multiple times a day!

Im using 2x galaxy s9 with the same behaviour. Might be because of older phone but check if you have experienced the same…

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [July 27, 2023, 5:42am UTC](https://community.homey.app/t/prescense-app-not-working-after-dark-mode-update/85348/2 "2023-07-27T05:42:09Z")

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Maybe I would suggest to check :

- location permission setting, ensure that High precision is enabled
- check if you don’t have battery/background usage restriction
- check if you have under Settings - Location right location and maybe just to be sure, re-save it
- check if you have enabled for your account Home/Away detection

I don’t have this experience on Samsung S21 with Android 13 - I do recommend to create ticket for Athom. For me version 7.2.2 works fine for presence detection.

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**Author:** ![Wilfried\_Vriens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wilfried_vriens/32/11960_2.png) [@Wilfried\_Vriens](https://community.homey.app/u/Wilfried_Vriens)\
**Post date:** [July 27, 2023, 7:42pm UTC](https://community.homey.app/t/prescense-app-not-working-after-dark-mode-update/85348/3 "2023-07-27T19:42:52Z")

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I had the same problem with my Samsung phone.  
Check the option of the MAC address. It should be fixed on a Samsung.

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**Author:** ![BIRDY](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/birdy/32/41476_2.png) [@BIRDY](https://community.homey.app/u/BIRDY)\
**Post date:** [July 31, 2023, 7:11pm UTC](https://community.homey.app/t/prescense-app-not-working-after-dark-mode-update/85348/4 "2023-07-31T19:11:51Z")

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Found the fix. For one reason or not, the automatic location was not woriking propperly in Homey. It set the home location like 1 km away from my actual home. So every time a move in my house i would be just on the edge of the home/away detection causing it to toggle every 5 minute or so.  
The fix is to set the location manualy.

And the slowing down also helped by clearing your timeline. Its a little bit more responsive but not all the way where it should be back.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 20, 2025, 10:06pm UTC](https://community.homey.app/t/prescense-app-not-working-after-dark-mode-update/85348/5 "2025-08-20T22:06:26Z")

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Archived on August 20, 2025, 10:06pm UTC


