# Prescence? **URL:** \ **Category:** Questions & Help\ **Created:** [January 16, 2020, 2:30pm UTC](https://community.homey.app/t/prescence/24537 "2020-01-16T14:30:11Z")\ **Posts on this page:** 1\ **Showing post:** 15
**Author:** ![Vierdank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vierdank/32/9828_2.png) [@Vierdank](https://community.homey.app/u/Vierdank)\ **Post date:** [January 17, 2020, 5:40pm UTC](https://community.homey.app/t/prescence/24537/15 "2020-01-17T17:40:46Z")
“Nah, u want us to gamble what options u tried and which u didn’t.” Nah, I just started the thread with a question if anyone else had noticed the same u-no… “We have to guess if u checked ur location.” Nah, alreday said I did… “We have to guess if u did a [PTP](https://community.homey.app/t/how-to-ptp/17304).” Well nah… did that dude… first thing “We have to guess if u re-installed ur mobile Homey app.” You mean something went bonkers with all the families phones/apps? At the same time? “We have to guess if u turned the automatic location finder off and on again.” Yeah - sure did that! “We have to guess what Homey version u are running.” Threepointtwopointzero ya’no… “And we also have to guess what phone OS u are running.” Apple OS 13.3 is the name “Blaming Homey’s announced Presense doesn’t work is the easy part.” But spelling presenCe isn’t so easy. “Giving as much information as u can is always the hard part!” Now I tried! Nice talkin to ya! --- _[View the full topic](https://community.homey.app/t/prescence/24537)._