# Prescence? **URL:** \ **Category:** Questions & Help\ **Created:** [January 16, 2020, 2:30pm UTC](https://community.homey.app/t/prescence/24537 "2020-01-16T14:30:11Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Vierdank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vierdank/32/9828_2.png) [@Vierdank](https://community.homey.app/u/Vierdank)\ **Post date:** [January 16, 2020, 2:30pm UTC](https://community.homey.app/t/prescence/24537/1 "2020-01-16T14:30:11Z")
Prescence stopped working in my flows around 14 days ago. Anyone experienced the same or am I just unaware of some “upgrade”? Or just plain stupid…? ---
**Author:** ![Hans\_van\_Hengel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_van_hengel/32/16602_2.png) [@Hans\_van\_Hengel](https://community.homey.app/u/Hans_van_Hengel)\ **Post date:** [January 16, 2020, 3:28pm UTC](https://community.homey.app/t/prescence/24537/2 "2020-01-16T15:28:45Z")
What is it exactly that isn’t working for you? Is it not noticing you leaving/coming home? ---
**Author:** ![Vierdank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vierdank/32/9828_2.png) [@Vierdank](https://community.homey.app/u/Vierdank)\ **Post date:** [January 16, 2020, 3:48pm UTC](https://community.homey.app/t/prescence/24537/3 "2020-01-16T15:48:33Z")
Yep. According to Homey I left the house 12 days ago… … and never came home(y). ---
**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\ **Post date:** [January 16, 2020, 6:13pm UTC](https://community.homey.app/t/prescence/24537/4 "2020-01-16T18:13:08Z")
Did you check the location of homey in settings in the app. Had one time that my homey was 2km away suddenly😬 ---
**Author:** ![Vierdank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vierdank/32/9828_2.png) [@Vierdank](https://community.homey.app/u/Vierdank)\ **Post date:** [January 16, 2020, 6:18pm UTC](https://community.homey.app/t/prescence/24537/5 "2020-01-16T18:18:07Z")
Yes. I checked. It is correct. ---
**Author:** ![Hugo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hugo/32/11530_2.png) [@Hugo](https://community.homey.app/u/Hugo)\ **Post date:** [January 16, 2020, 8:19pm UTC](https://community.homey.app/t/prescence/24537/6 "2020-01-16T20:19:40Z")
I also noticed it was not working right. But, was still looking if it was because of something I did. It is still working but not always. I think for me it is working about 60 percent of the time. Glad it is not just me. ---
**Author:** ![rampage](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rampage/32/2121_2.png) [@rampage](https://community.homey.app/u/rampage)\ **Post date:** [January 17, 2020, 8:36am UTC](https://community.homey.app/t/prescence/24537/7 "2020-01-17T08:36:10Z")
Did you check the apps access to your location? It might have changed rights or something. ---
**Author:** ![Vierdank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vierdank/32/9828_2.png) [@Vierdank](https://community.homey.app/u/Vierdank)\ **Post date:** [January 17, 2020, 9:09am UTC](https://community.homey.app/t/prescence/24537/8 "2020-01-17T09:09:47Z")
If I check the app’s “Location”, my position - that is my phone - is on the right spot. However, I don’t know how Homey itself knows where it is? Is there a setting for that? ---
**Author:** ![RobvandeGoor](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robvandegoor/32/20328_2.png) [@RobvandeGoor](https://community.homey.app/u/RobvandeGoor)\ **Post date:** [January 17, 2020, 9:35am UTC](https://community.homey.app/t/prescence/24537/9 "2020-01-17T09:35:41Z")
A few days ago I had the same issue. After a reboot of Homey the problem seemed to be solved. For me still not clear what causes the issue. ---
**Author:** ![Vierdank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vierdank/32/9828_2.png) [@Vierdank](https://community.homey.app/u/Vierdank)\ **Post date:** [January 17, 2020, 10:10am UTC](https://community.homey.app/t/prescence/24537/10 "2020-01-17T10:10:03Z")
Glad to hear that! After several reboots here - I’m still not at home… ---
**Author:** ![rampage](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rampage/32/2121_2.png) [@rampage](https://community.homey.app/u/rampage)\ **Post date:** [January 17, 2020, 12:25pm UTC](https://community.homey.app/t/prescence/24537/11 "2020-01-17T12:25:22Z")
Does the better presence app give you a different result? ---
**Author:** ![Vierdank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vierdank/32/9828_2.png) [@Vierdank](https://community.homey.app/u/Vierdank)\ **Post date:** [January 17, 2020, 4:11pm UTC](https://community.homey.app/t/prescence/24537/12 "2020-01-17T16:11:54Z")
I don’t use the Better Presence app. And I don’t want to. I want Homeys announced presence function to function. ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [January 17, 2020, 4:43pm UTC](https://community.homey.app/t/prescence/24537/13 "2020-01-17T16:43:43Z")
Nah, u want us to gamble what options u tried and which u didn’t. We have to guess if u checked ur location. We have to guess if u did a [PTP](https://community.homey.app/t/how-to-ptp/17304). We have to guess if u re-installed ur mobile Homey app. We have to guess if u turned the automatic location finder off and on again. We have to guess what Homey version u are running. And we also have to guess what phone OS u are running. Blaming Homey’s announced Presense doesn’t work is the easy part. Giving as much information as u can is always the hard part! ---
**Author:** ![Vierdank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vierdank/32/9828_2.png) [@Vierdank](https://community.homey.app/u/Vierdank)\ **Post date:** [January 17, 2020, 5:40pm UTC](https://community.homey.app/t/prescence/24537/15 "2020-01-17T17:40:46Z")
“Nah, u want us to gamble what options u tried and which u didn’t.” Nah, I just started the thread with a question if anyone else had noticed the same u-no… “We have to guess if u checked ur location.” Nah, alreday said I did… “We have to guess if u did a [PTP](https://community.homey.app/t/how-to-ptp/17304).” Well nah… did that dude… first thing “We have to guess if u re-installed ur mobile Homey app.” You mean something went bonkers with all the families phones/apps? At the same time? “We have to guess if u turned the automatic location finder off and on again.” Yeah - sure did that! “We have to guess what Homey version u are running.” Threepointtwopointzero ya’no… “And we also have to guess what phone OS u are running.” Apple OS 13.3 is the name “Blaming Homey’s announced Presense doesn’t work is the easy part.” But spelling presenCe isn’t so easy. “Giving as much information as u can is always the hard part!” Now I tried! Nice talkin to ya! ---
**Author:** ![Vierdank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vierdank/32/9828_2.png) [@Vierdank](https://community.homey.app/u/Vierdank)\ **Post date:** [January 17, 2020, 5:46pm UTC](https://community.homey.app/t/prescence/24537/16 "2020-01-17T17:46:27Z")
Damn, you got me! Actually I’m in Tanganyika… 😉 Haha! Thanks for your suggestion. I will try to position me on the African continent. Or so. ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [January 17, 2020, 5:46pm UTC](https://community.homey.app/t/prescence/24537/17 "2020-01-17T17:46:56Z")
> [@Vierdank](#): > > But spelling presenCe isn’t so easy Correct, sorry for that. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/0/30945881ba3049a3e59790026b190eb2cda95b03.jpeg) ---
**Author:** ![Mitch\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mitch_p/32/10285_2.png) [@Mitch\_P](https://community.homey.app/u/Mitch_P)\ **Post date:** [January 23, 2020, 3:31pm UTC](https://community.homey.app/t/prescence/24537/18 "2020-01-23T15:31:18Z")
Lovely to see that we are all so nice to eachother ❤ ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [August 20, 2025, 10:06pm UTC](https://community.homey.app/t/prescence/24537/19 "2025-08-20T22:06:38Z")
Archived on August 20, 2025, 10:06pm UTC