# Power supply can cause slow Homey Pro 2023 **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro-2023\ **Created:** [March 23, 2023, 4:22pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279 "2023-03-23T16:22:42Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Morgoth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/morgoth/32/56435_2.png) [@Morgoth](https://community.homey.app/u/Morgoth)\ **Post date:** [March 23, 2023, 10:14pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/41 "2023-03-23T22:14:52Z")
Why can’t you send out the homey pro’s according to plan and deliver the new power supply later? Now we have to wait atleast 3 weeks more. You can buy an raspberry pie original power supply for under 10 euro on Amazon… Please reconsider your choise to not deliver as intended. ---
**Author:** ![spkesDE](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spkesde/32/54352_2.png) [@spkesDE](https://community.homey.app/u/spkesDE)\ **Post date:** [March 23, 2023, 10:16pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/42 "2023-03-23T22:16:16Z")
> [@Sharkys](#): > > Hm, I just measured it and it shows always 5.22V with the new adapter Did you measure inside? 🙂 That’s where also voltage drops could accrue > [@Morgoth](#): > > Please reconsider your choise to not deliver as intended. You can also try to contact Homey/Athom directly on their [support page](https://support.homey.app/hc/en-us/requests/new). ---
**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\ **Post date:** [March 23, 2023, 10:47pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/43 "2023-03-23T22:47:31Z")
got the pi adapter with 1 meter usb-c cable but does not fit with the ethernet adapter. are you not using ethernet adapter ( other way around 🤣 ) or have some extra plug in between? ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [March 23, 2023, 10:54pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/44 "2023-03-23T22:54:45Z")
> [@spkesDE](#): > > Did you measure inside? 🙂 That’s where also voltage drops could accrue If this is the case then new adapter will not solve it, right. Anyway, based on SLACK discussion, it’s confirmed to be Voltage drop problem. So even my HP2023 runs much faster, it’s also unstable - reboots each 5 min or so, seem I can migrate back to old Homey for now. ---
**Author:** ![spkesDE](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spkesde/32/54352_2.png) [@spkesDE](https://community.homey.app/u/spkesDE)\ **Post date:** [March 23, 2023, 11:05pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/45 "2023-03-23T23:05:22Z")
> [@Sharkys](#): > > If this is the case then new adapter will not solve it, right. It sounded like Athom already has the new power supply in there office and it’s working. 🙂 > [@Sharkys](#): > > reboots each 5 min or so That shouldn’t happen. I would contact Athom on this topic with a diagnostics report ---
**Author:** ![Ranney](https://avatars.discourse-cdn.com/v4/letter/r/848f3c/32.png) [@Ranney](https://community.homey.app/u/Ranney)\ **Post date:** [March 23, 2023, 11:09pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/46 "2023-03-23T23:09:55Z")
Interesting. I’m using since day one an anker GAN Nano III 30W USB-C adapter. My homey is stable, working perfect with 52 apps, 245 devices. Devices over Z-Wave, Zigbee, LAN, Bluetooth and Cloud. Maybe that this info helps someone. All flags on false. Stable at 1.5Ghz. Picture not possible. Every picture I select (png, jpg) is failing. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [March 23, 2023, 11:14pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/47 "2023-03-23T23:14:19Z")
> [@spkesDE](#): > > I would contact Athom on this topic Already did several hours ago, seems guys are not working 24x7 🤣 > [@Ranney](#): > > 52 apps, 245 devices. Devices over Z-Wave, Zigbee, LAN, Bluetooth and Cloud. Are you sure you are on HP2023 ? 😆 ---
**Author:** ![Ranney](https://avatars.discourse-cdn.com/v4/letter/r/848f3c/32.png) [@Ranney](https://community.homey.app/u/Ranney)\ **Post date:** [March 23, 2023, 11:28pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/48 "2023-03-23T23:28:15Z")
Haha, yes for sure (Homey Pro 2023). It is working stable here. Of course there are bugs. But most of them are easy to work around. Interesting to see that mine is higher in clock speed and less fluctuations with the anker adapter than on the picture from athom with the new power adapter. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [March 23, 2023, 11:50pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/49 "2023-03-23T23:50:37Z")
Btw, you are connected over Ethernet, Wifi or both ? ---
**Author:** ![Seinuh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/seinuh/32/16357_2.png) [@Seinuh](https://community.homey.app/u/Seinuh)\ **Post date:** [March 24, 2023, 6:22am UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/50 "2023-03-24T06:22:17Z")
I can’t get to my insights an error message when I click on it via my homey: ![Screenshot_20230324_070852_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/2/02f8b761207ff34bc3d55df27b2708019ecc8629.jpeg) ---
**Author:** ![Ranney](https://avatars.discourse-cdn.com/v4/letter/r/848f3c/32.png) [@Ranney](https://community.homey.app/u/Ranney)\ **Post date:** [March 24, 2023, 8:14am UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/51 "2023-03-24T08:14:02Z")
I’m currently using WiFi because of the fw issues in combination with ethernet. So maybe that that is the reason that it is working fine now. ---
**Author:** ![Otter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/otter/32/11467_2.png) [@Otter](https://community.homey.app/u/Otter)\ **Post date:** [March 24, 2023, 8:26am UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/52 "2023-03-24T08:26:41Z")
I have a good working adapter? it throttles a lot though ![Schermafbeelding 2023-03-24 092547](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/73155c0cc1b25cbe65cd7e37019e5e828cb99852.png) if the CPU is under no load or nothing being processed why is the CPU stretched to the max? it generates heat and loss of power that way and not neccesary imo. I’d like to have a homey that only uses the power when it needs it and idles when not needed. ---
**Author:** ![Jero](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jero/32/17556_2.png) [@Jero](https://community.homey.app/u/Jero)\ **Post date:** [March 24, 2023, 9:09am UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/53 "2023-03-24T09:09:03Z")
We are aware of this issue and are working on a fix. Should be part of some next release. ---
**Author:** ![Daniel\_Esland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_esland/32/941_2.png) [@Daniel\_Esland](https://community.homey.app/u/Daniel_Esland)\ **Post date:** [March 24, 2023, 10:57am UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/54 "2023-03-24T10:57:33Z")
I have a couple of concerns regarding this. As power supplies sometimes, i wont say often, but do fail. From what has been written here, the new homey does seem quite fussy about what it will be happy with powering it. I’m hoping that athom will make some recommendations of what to buy, should we ever need a replacement power supply out of warranty. Also, i noticed that some people have been experimenting with POE supplies to their new homey 2023 pros. I wonder if they are aware that their homey might be throttling the processor due to an under voltage, or if indeed the Poe power supplies are actually okay. Just some thoughts 🙂 ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [March 24, 2023, 11:06am UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/55 "2023-03-24T11:06:37Z")
> [@Daniel\_Esland](#): > > I’m hoping that athom will make some recommendations of what to buy, should we ever need a replacement power supply out of warranty. Did you read the e-mail? ---
**Author:** ![Daniel\_Esland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_esland/32/941_2.png) [@Daniel\_Esland](https://community.homey.app/u/Daniel_Esland)\ **Post date:** [March 24, 2023, 11:35am UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/56 "2023-03-24T11:35:43Z")
I did Robert. Not sure what you mean ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [March 24, 2023, 11:37am UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/57 "2023-03-24T11:37:35Z")
_“If you do not have or use the Homey Pro Ethernet Adapter, you could solve this issue yourself by purchasing the Raspberry Pi 15W USB-C Power Supply.”_ That sounds like a recommendation to me. ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [March 24, 2023, 11:55am UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/58 "2023-03-24T11:55:15Z")
There are 2 different emails going around, 1 for people with and 1 for people without Homey Pro (early 2023). The _non_ people don’t get that recommendation, just that they will need to wait for 3 weeks so that the new power supply is there, and is shipped along with the new Homey Pro. The _non_ people technically don’t need any recommendations as the new power supply that is shipped along should work (better), and thus don’t have to buy one anyway. ---
**Author:** ![Martijn\_C](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_c/32/39993_2.png) [@Martijn\_C](https://community.homey.app/u/Martijn_C)\ **Post date:** [March 24, 2023, 12:00pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/59 "2023-03-24T12:00:25Z")
i don’t get it. I have the new Homey Pro and did get the recommendation. ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [March 24, 2023, 12:01pm UTC](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279/60 "2023-03-24T12:01:51Z")
Exactly, the people **without** Homey Pro (early 2023) don’t get the recommendation. As you do have 1, you got the email **with** the recommendation [Previous page](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279.md?page=2) [Next page](https://community.homey.app/t/power-supply-can-cause-slow-homey-pro-2023/78279.md?page=4)