# Power in insights stopped update after upgrade **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [June 26, 2024, 3:08pm UTC](https://community.homey.app/t/power-in-insights-stopped-update-after-upgrade/112027 "2024-06-26T15:08:55Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Ted\_Evaldsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ted_evaldsson/32/48205_2.png) [@Ted\_Evaldsson](https://community.homey.app/u/Ted_Evaldsson)\ **Post date:** [June 26, 2024, 3:08pm UTC](https://community.homey.app/t/power-in-insights-stopped-update-after-upgrade/112027/1 "2024-06-26T15:08:55Z")
Hi, After upgrading from Homey Pro 2019 to Homey Pro 2023 the power in insights stopped update and this is not only brand related it is th same phenomena on all energymeasuring units as energymeter (Fronius) and all Fibaro units (plugs and built in units). I can still see the value in the faceplate but when I go to Insights its missing other values are updating. Is this a bug in 11.1.1? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 27, 2024, 12:39am UTC](https://community.homey.app/t/power-in-insights-stopped-update-after-upgrade/112027/2 "2024-06-27T00:39:55Z")
Not sure if fellow Homey users can help here. Please report these issues at homey.app/support as well. ---
**Author:** ![tlangelaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tlangelaar/32/10980_2.png) [@tlangelaar](https://community.homey.app/u/tlangelaar)\ **Post date:** [July 6, 2025, 12:43pm UTC](https://community.homey.app/t/power-in-insights-stopped-update-after-upgrade/112027/3 "2025-07-06T12:43:28Z")
Yesterday I switched from Homey Pro 2016 to 2023. And I experience the same issue. @Ted_Evaldsson, have you been able to resolve this issue? Tried Homey support page provided by Peter. But, that page redirects me to this forum for any insights issues. Cross posted in [Homey Energy — Public Beta Megathread - #779 by tlangelaar](https://community.homey.app/t/homey-energy-public-beta-megathread/123457/779), discovered this thread after that post. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 6, 2025, 7:41pm UTC](https://community.homey.app/t/power-in-insights-stopped-update-after-upgrade/112027/4 "2025-07-06T19:41:29Z")
Don’t let it send you back here 😉 Choose “my Homeys” \> your Homey Next, choose "More \> Other and then follow the link you’ll see here: ![Screenshot_20250706_213744_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/6/26d5dbd3d90995595005dac7c5503bf75028bf5a.jpeg) ---
**Author:** ![tlangelaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tlangelaar/32/10980_2.png) [@tlangelaar](https://community.homey.app/u/tlangelaar)\ **Post date:** [July 7, 2025, 6:17pm UTC](https://community.homey.app/t/power-in-insights-stopped-update-after-upgrade/112027/5 "2025-07-07T18:17:49Z")
Sent support a message. Just also detected that my Android widget doesn’t allow section any insight. Will post update when I have one. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 7, 2025, 7:03pm UTC](https://community.homey.app/t/power-in-insights-stopped-update-after-upgrade/112027/6 "2025-07-07T19:03:37Z")
> [@tlangelaar](#): > > my Android widget doesn’t allow section any insight That’s a Android + Pro2023 related bug, you might give Support a shout for this. It works OK with a Android + Pro 2016-2019 > [@Homey App Widges Problem?](https://community.homey.app/t/homey-app-widges-problem/139201): > > Die neue Möglichkeit der erweiterten Widges ist zwar nett, aber vielleicht ist das Problem meinem fortgeschrittenen Alter schuldig. Wir haben ja jetzt die Möglichkeit, Insights auf dem Desktop darzustellen. Da ich von Natur aus faul bin, finde ich das für manche Dinge praktisch, da ich die Insights nicht kompliziert aus anderen Apps importieren muss. Ich musste jetzt aber feststellen, dass der Import von Homey early19, problemlos möglich ist, aber … ---
**Author:** ![tlangelaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tlangelaar/32/10980_2.png) [@tlangelaar](https://community.homey.app/u/tlangelaar)\ **Post date:** [July 8, 2025, 4:27am UTC](https://community.homey.app/t/power-in-insights-stopped-update-after-upgrade/112027/7 "2025-07-08T04:27:33Z")
Thanks Peter! I indeed did mention this in the ticket sent to Athom. Good to see my Android widget issue is unrelated to my missing power data in insights. ---
**Author:** ![tlangelaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tlangelaar/32/10980_2.png) [@tlangelaar](https://community.homey.app/u/tlangelaar)\ **Post date:** [July 23, 2025, 7:37pm UTC](https://community.homey.app/t/power-in-insights-stopped-update-after-upgrade/112027/8 "2025-07-23T19:37:25Z")
Okay, first suggestion was to reinstall the firmware as described on [https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB](https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB). That didn’t resolve my issue. Then Athom support team notified that specific insights might be renamed when comparing Homey Pro 2016 and Homey Pro 2023. The advise was to remove and readd the specific devices with problems (Youless energy meter and SolarEdge invertor). I did first install the devices again (which went well for both) so I had these new devices side-by-side with the old ones. Then I could go through the flows and replace the cards and variables used from old to new devices. As I also log insights via InfluxDB, I decided I would be fine to drop the old devices and loose their insights with that. Problem resolved for me. (The unrelated Android Widget problem has not yet resolved for me. That’s with App version 9.4.2.1796 and Homey Pro 2023 version 12.5.2. I’ll keep an eye on the thread Peter included 2 messages up in this thread)