# Popp Outdoor Switch () does not work and identified as a Basic Z-wave device

**URL:** <https://community.homey.app/t/popp-outdoor-switch-does-not-work-and-identified-as-a-basic-z-wave-device/22199>\
**Category:** Devices\
**Tags:** z-wave\
**Created:** [December 10, 2019, 7:17am UTC](https://community.homey.app/t/popp-outdoor-switch-does-not-work-and-identified-as-a-basic-z-wave-device/22199 "2019-12-10T07:17:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MikaelJones](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mikaeljones/32/9518_2.png) [@MikaelJones](https://community.homey.app/u/MikaelJones)\
**Post date:** [December 10, 2019, 7:17am UTC](https://community.homey.app/t/popp-outdoor-switch-does-not-work-and-identified-as-a-basic-z-wave-device/22199/1 "2019-12-10T07:17:51Z")

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I successfully added multiple Fibaro switches. I’m now trying to add a **Popp Outdoor Switch** but I’ve tried multiple times and every time it gets added as a “Generic/Basic” device. Whenever I try to switch on/off it does not work (but the LED reacts and switches between blue and green). I know the switch works since I used it before on another home automation platform.

This is what I’ve tried so far (multiple times):

- Popp Wall Plug Switch. Model: 009105 (which [should be supported](https://homey.app/sv-se/app/com.popp/PoPP-EU-Z-Wave-Products/))
- Removed the device it from within the mobile app
- Made sure it was removed in [developer.athom.com](http://developer.athom.com) \> Tools \> Z-wave
- Reset the Z-wave device to [factory defaults](http://manuals-backend.z-wave.info/make.php?lang=en&sku=POPE009105&cert=ZC08-08090008).
- PTP (Power off for several minutes and restarting)
- Holding the Zwave device very close when pairing (10 cm)

Any ideas what to do next?

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<div class="post-metadata">

**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [December 11, 2019, 3:55pm UTC](https://community.homey.app/t/popp-outdoor-switch-does-not-work-and-identified-as-a-basic-z-wave-device/22199/2 "2019-12-11T15:55:03Z")

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In your list, I don’t see the App, did you install this?

> **[POPP](https://homey.app/en-us/app/com.popp/POPP/)**
>
> Engineered in Germany.

Otherwise, maybe @MarcoRuiter can help you?