# Popp app problems

**URL:** <https://community.homey.app/t/popp-app-problems/55170>\
**Category:** Apps\
**Created:** [November 21, 2021, 10:04am UTC](https://community.homey.app/t/popp-app-problems/55170 "2021-11-21T10:04:02Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Tangodelta](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tangodelta/32/9471_2.png) [@Tangodelta](https://community.homey.app/u/Tangodelta)\
**Post date:** [November 21, 2021, 10:04am UTC](https://community.homey.app/t/popp-app-problems/55170/1 "2021-11-21T10:04:02Z")

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@MarcoRuiter Having problems with popp app (2.1.0) after latests Homey firmware, mainly after v. 7.2.0

aee89acd-a10f-4bcd-9b78-0d4d8a677075

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 21, 2021, 10:05am UTC](https://community.homey.app/t/popp-app-problems/55170/2 "2021-11-21T10:05:24Z")

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Bummer.

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**Author:** ![Tangodelta](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tangodelta/32/9471_2.png) [@Tangodelta](https://community.homey.app/u/Tangodelta)\
**Post date:** [November 21, 2021, 10:12am UTC](https://community.homey.app/t/popp-app-problems/55170/3 "2021-11-21T10:12:09Z")

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Yes, stopcock will not work…worst case

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**Author:** ![MarcoRuiter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcoruiter/32/33528_2.png) [@MarcoRuiter](https://community.homey.app/u/MarcoRuiter)\
**Post date:** [November 21, 2021, 4:55pm UTC](https://community.homey.app/t/popp-app-problems/55170/4 "2021-11-21T16:55:18Z")

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PoPP now does 24x7 support on the Homey app .  
You can either call them +49 (0) 3723 80980 08 , email them on info@popp.eu or report it at [Support - popp.eu](https://www.popp.eu/support/)

Don’t forget to tell them I said Hi

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**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\
**Post date:** [November 29, 2021, 10:48am UTC](https://community.homey.app/t/popp-app-problems/55170/5 "2021-11-29T10:48:45Z")

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This is what I got from popp when I contacted them:

> Unfortunately, in this case Homey gave you bad advice. The current app is not provided and maintained by and (POPP). We also do not have access to it. If you have any problems with the app, please contact Homey again.