# Poor response time

**URL:** <https://community.homey.app/t/poor-response-time/1225>\
**Category:** Questions & Help\
**Created:** [September 6, 2018, 12:03pm UTC](https://community.homey.app/t/poor-response-time/1225 "2018-09-06T12:03:07Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![bertus\_bots](https://avatars.discourse-cdn.com/v4/letter/b/9f8e36/32.png) [@bertus\_bots](https://community.homey.app/u/bertus_bots)\
**Post date:** [September 6, 2018, 12:03pm UTC](https://community.homey.app/t/poor-response-time/1225/1 "2018-09-06T12:03:07Z")

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Poor response time from pressing a HUE light switch to quibino controlled light.  
The response time ranges from 3 to 10 seconds.  
Anyone a clue on how to improve this.  
I have latest homey sw : 5.11

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**Author:** ![Lamzak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lamzak/32/8734_2.png) [@Lamzak](https://community.homey.app/u/Lamzak)\
**Post date:** [September 6, 2018, 1:31pm UTC](https://community.homey.app/t/poor-response-time/1225/2 "2018-09-06T13:31:07Z")

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did you connect the switch directly to homey or to the hue bridge?  
Devices connected to the hue bridge have a bit latency in responding because of the polling.

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [September 6, 2018, 2:44pm UTC](https://community.homey.app/t/poor-response-time/1225/3 "2018-09-06T14:44:22Z")

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And the polling is 7 seconds iirc

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<div class="post-metadata">

**Author:** ![bertus\_bots](https://avatars.discourse-cdn.com/v4/letter/b/9f8e36/32.png) [@bertus\_bots](https://community.homey.app/u/bertus_bots)\
**Post date:** [September 6, 2018, 2:59pm UTC](https://community.homey.app/t/poor-response-time/1225/4 "2018-09-06T14:59:44Z")

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Thanks for your hint.  
I now try to connect the switch directly to Homey using the philips huie zigbee sw just installed on Homey.

this does not work however; the on flow and off flow tests work well but using the hue dimmer buttons does not work.

any ideas?

best regards Bertus

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<div class="post-metadata">

**Author:** ![bertus\_bots](https://avatars.discourse-cdn.com/v4/letter/b/9f8e36/32.png) [@bertus\_bots](https://community.homey.app/u/bertus_bots)\
**Post date:** [September 6, 2018, 3:02pm UTC](https://community.homey.app/t/poor-response-time/1225/5 "2018-09-06T15:02:29Z")

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I understand the 7 secs is a hue bridge feature …so I will now try to connect directly to homey

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<div class="post-metadata">

**Author:** ![Lamzak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lamzak/32/8734_2.png) [@Lamzak](https://community.homey.app/u/Lamzak)\
**Post date:** [September 6, 2018, 5:20pm UTC](https://community.homey.app/t/poor-response-time/1225/6 "2018-09-06T17:20:13Z")

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Hue dimmer switch, more people had some issues with that. I also have one didnt work but that’s was way back, and it ended up in a drawer somewhere. I Will look it up and test it tonight.

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<div class="post-metadata">

**Author:** ![Lamzak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lamzak/32/8734_2.png) [@Lamzak](https://community.homey.app/u/Lamzak)\
**Post date:** [September 6, 2018, 6:54pm UTC](https://community.homey.app/t/poor-response-time/1225/7 "2018-09-06T18:54:55Z")

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mine also isn’t working yet, shows up as an unknown device at developer page.

take a look here: [https://github.com/sebbebebbe/com.philips.hue.zigbee/issues/8](https://github.com/sebbebebbe/com.philips.hue.zigbee/issues/8)  
People claiming they have working dimmers again so… it should work. i will give it some time and try again later on.

Later —\> restart homey and the dimmer is operational