# Plex (official app) - empty device tile?

**URL:** <https://community.homey.app/t/plex-official-app-empty-device-tile/151662>\
**Category:** Apps\
**Tags:** app, homey-pro-2023\
**Created:** [February 24, 2026, 11:54pm UTC](https://community.homey.app/t/plex-official-app-empty-device-tile/151662 "2026-02-24T23:54:05Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Alex\_R](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alex_r/32/121550_2.png) [@Alex\_R](https://community.homey.app/u/Alex_R)\
**Post date:** [February 24, 2026, 11:54pm UTC](https://community.homey.app/t/plex-official-app-empty-device-tile/151662/1 "2026-02-24T23:54:05Z")

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I’ve created a Plex “device” and successfully logged in to my server. However, the device tile appears empty, and when I click on it, it only shows:

> “All Good. This device works fine but you cannot control it.”

Is this the expected behaviour? The app description says “View what’s currently playing…” so I expected to see that information when clicking or tapping the tile.

I created a simple flow that sends a push notification to my phone with the player ID and the media currently playing, and that works, meaning the app works. But what I really need is some kind of live overview showing what is playing and on which device to monitor the kids, not just a notification when playback starts.

I guess I could go the “Enhanced Device Widget” way, create one for each player based on the device ID or IP address and have the widgets update dynamically on play/pause/stop actions… but that means yet another dashboard.