# Plejd problem in Homey pro

**URL:** <https://community.homey.app/t/plejd-problem-in-homey-pro/113886>\
**Category:** Questions & Help\
**Created:** [August 4, 2024, 7:59pm UTC](https://community.homey.app/t/plejd-problem-in-homey-pro/113886 "2024-08-04T19:59:22Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Henrik\_Skold](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_skold/32/79416_2.png) [@Henrik\_Skold](https://community.homey.app/u/Henrik_Skold)\
**Post date:** [August 4, 2024, 7:59pm UTC](https://community.homey.app/t/plejd-problem-in-homey-pro/113886/1 "2024-08-04T19:59:23Z")

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![IMG_4386](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/3/e359ac09713d70799761e645233936f80d7872f8.png)  
hi have added plej to homey but nothing happens when i turn it on and off via the homey app. see attached picture. have tried to redo the installation several times but makes no difference.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [August 5, 2024, 9:19am UTC](https://community.homey.app/t/plejd-problem-in-homey-pro/113886/3 "2024-08-05T09:19:34Z")

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Hi Henrik,  
Welcome to the community.

Which Plejd App do you use? The Official one, or the Community version.

On the screenshot there is actually nothing to see. Some devices are switched on, others are switched off… 🤷🏼‍♂️  
Maybe you simply provide a little more information. There is also a small guide [here](https://community.homey.app/t/tip-problems-with-homey/35744).

And if you use the Plejd Community App, please describe the problem in the corresponding topic:  
[[APP][Pro] Plejd](https://community.homey.app/t/app-pro-plejd/43266)

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**Author:** ![Henrik\_Skold](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_skold/32/79416_2.png) [@Henrik\_Skold](https://community.homey.app/u/Henrik_Skold)\
**Post date:** [August 5, 2024, 1:20pm UTC](https://community.homey.app/t/plejd-problem-in-homey-pro/113886/4 "2024-08-05T13:20:33Z")

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Hello I use the The Official one even though the lamp looks like it’s on and off, it doesn’t work if I choose to turn it on in Homey, nothing happens even though it appears to be on in the app.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [August 5, 2024, 4:06pm UTC](https://community.homey.app/t/plejd-problem-in-homey-pro/113886/5 "2024-08-05T16:06:41Z")

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I don’t use the Plejd App myself, so I can’t help you any further.  
In case that no one else responds here, I would recommend contacting the app support.

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**Author:** ![Marius\_Stensrod](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_stensrod/32/56540_2.png) [@Marius\_Stensrod](https://community.homey.app/u/Marius_Stensrod)\
**Post date:** [August 5, 2024, 7:57pm UTC](https://community.homey.app/t/plejd-problem-in-homey-pro/113886/6 "2024-08-05T19:57:22Z")

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I will also suggest to contact Athom. My only suggestion is to use the Community App as I do. But that is not part of the scope for this Topic.

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**Author:** ![dreeas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dreeas/32/121131_2.png) [@dreeas](https://community.homey.app/u/dreeas)\
**Post date:** [April 29, 2025, 7:10pm UTC](https://community.homey.app/t/plejd-problem-in-homey-pro/113886/7 "2025-04-29T19:10:19Z")

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Did you happen to find a solution to this issue?  
I’m just moving from HA to Homey and second day in all my Plejd devices are acting as described here when using the official app. Restart of the Plejd app does not work and devices show up as Not Available after reboot of Homey Pro.  
Reboot of Plejd gateway not working either.
