# Please wait while your device is being added

**URL:** <https://community.homey.app/t/please-wait-while-your-device-is-being-added/11407>\
**Category:** Questions & Help\
**Created:** [April 4, 2019, 11:41am UTC](https://community.homey.app/t/please-wait-while-your-device-is-being-added/11407 "2019-04-04T11:41:56Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Ulf\_Safstrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ulf_safstrand/32/8495_2.png) [@Ulf\_Safstrand](https://community.homey.app/u/Ulf_Safstrand)\
**Post date:** [April 4, 2019, 11:41am UTC](https://community.homey.app/t/please-wait-while-your-device-is-being-added/11407/1 "2019-04-04T11:41:56Z")

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I just bought a Homey today and are trying to add some Z-Wave devices, but I only get a message stating “Please wait while your device is being added…” .  
Devices I have tried to connect are Telldus Z-Wave and Nexa AD-147 dimmer.  
brgds  
Ulf

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [April 4, 2019, 12:51pm UTC](https://community.homey.app/t/please-wait-while-your-device-is-being-added/11407/2 "2019-04-04T12:51:49Z")

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Have you installed the apps for telldus and nexa?  
In homey: more/apps/ +(upper right)

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**Author:** ![Ulf\_Safstrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ulf_safstrand/32/8495_2.png) [@Ulf\_Safstrand](https://community.homey.app/u/Ulf_Safstrand)\
**Post date:** [April 4, 2019, 1:20pm UTC](https://community.homey.app/t/please-wait-while-your-device-is-being-added/11407/3 "2019-04-04T13:20:47Z")

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Yes, both apps are installed and after couple of retries and total reset of each z-wave device I managed to get them paired. Thanks!

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [April 4, 2019, 1:50pm UTC](https://community.homey.app/t/please-wait-while-your-device-is-being-added/11407/4 "2019-04-04T13:50:14Z")

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Should be a default action with both new and used devices. Always reset the device first.

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [April 4, 2019, 3:11pm UTC](https://community.homey.app/t/please-wait-while-your-device-is-being-added/11407/5 "2019-04-04T15:11:59Z")

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Someone made a [nice post](https://community.homey.app/t/reset-your-device-before-adding-it-to-homey/8924) for that yes.