# Please help wit my new Philips TV **URL:** \ **Category:** Questions & Help\ **Created:** [December 2, 2018, 1:27pm UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806 "2018-12-02T13:27:43Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![wjay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wjay/32/11773_2.png) [@wjay](https://community.homey.app/u/wjay)\ **Post date:** [December 2, 2018, 1:27pm UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/1 "2018-12-02T13:27:43Z")
Hi there, I have bought a new philips tv and have installed the Philips TV app on homey. I wan’t to make flows like : If ‘‘time’’ then ‘‘put the source to…’’ and ‘‘switch to channel’’. In de card I can select my philips tv but if I wan’t to select the input source it stays empty. It show me a link to the appstore of homey to the philips tv app. The same thing happens whens I wan’t to make a flow to switch to a channel. Is there anything I am doing wrong? please help. ---
**Author:** ![Dabon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dabon/32/9661_2.png) [@Dabon](https://community.homey.app/u/Dabon)\ **Post date:** [December 4, 2018, 11:36am UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/2 "2018-12-04T11:36:37Z")
Can you post a screenshot of the problem? ---
**Author:** ![wjay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wjay/32/11773_2.png) [@wjay](https://community.homey.app/u/wjay)\ **Post date:** [December 4, 2018, 2:39pm UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/3 "2018-12-04T14:39:11Z")
![PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/d/de28823649adca8d2606b56e6e99215a32f174ae.jpeg) ![Knipsel2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/b/b2de76e3d934ba92d2217bb72e25dffe149092f5.png) Hi Dabon, Here you are. As you can see, I can select my tv but after that when I want to enter a channel it doesn’t works. Hope that you can help me. Thanks ---
**Author:** ![Dabon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dabon/32/9661_2.png) [@Dabon](https://community.homey.app/u/Dabon)\ **Post date:** [December 5, 2018, 9:13am UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/4 "2018-12-05T09:13:58Z")
Have you tried deleting your TV from homey and adding it back in? Or restarting your homey. ---
**Author:** ![Ben\_Lens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ben_lens/32/3797_2.png) [@Ben\_Lens](https://community.homey.app/u/Ben_Lens)\ **Post date:** [December 5, 2018, 6:15pm UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/5 "2018-12-05T18:15:38Z")
I tought this wasn’t possible anymore on newer tv’s? ---
**Author:** ![wjay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wjay/32/11773_2.png) [@wjay](https://community.homey.app/u/wjay)\ **Post date:** [December 6, 2018, 12:14am UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/6 "2018-12-06T00:14:43Z")
Hi, Just did it, still the same problem. ![Knipsel](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/e/e3d69c0a54ba33ba5e7b3fd53820b7cf3bfd490b.png) See this picture with an other card, in this flow it seems to work but nothing happens on my tv, so the checkmark is false. Maybe a setting on my Philips tv?? I just checked al the options and can’t find anything . ---
**Author:** ![Dabon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dabon/32/9661_2.png) [@Dabon](https://community.homey.app/u/Dabon)\ **Post date:** [December 6, 2018, 8:57am UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/7 "2018-12-06T08:57:47Z")
Which one of the apps are you using? [https://apps.athom.com/app/nl.philips.ir](https://apps.athom.com/app/nl.philips.ir) [https://apps.athom.com/app/nl.philips.jointspace](https://apps.athom.com/app/nl.philips.jointspace) I see one of them is IR and the other one seems to be some other solution. ---
**Author:** ![wjay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wjay/32/11773_2.png) [@wjay](https://community.homey.app/u/wjay)\ **Post date:** [December 6, 2018, 9:45am UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/8 "2018-12-06T09:45:17Z")
I am using [https://apps.athom.com/app/nl.philips.jointspace](https://apps.athom.com/app/nl.philips.jointspace) ---
**Author:** ![Dabon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dabon/32/9661_2.png) [@Dabon](https://community.homey.app/u/Dabon)\ **Post date:** [December 6, 2018, 10:08am UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/9 "2018-12-06T10:08:59Z")
Okey, I see the app hasn’t been updated for a long time. And if your TV is brand new, Its likely its not fully supported, so that would be my best guess. But, if you have homey near the TV or an IR extender, you could use the other app, which I bet works better. ---
**Author:** ![Mickel\_Luiten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mickel_luiten/32/12404_2.png) [@Mickel\_Luiten](https://community.homey.app/u/Mickel_Luiten)\ **Post date:** [December 11, 2018, 3:31am UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/10 "2018-12-11T03:31:54Z")
HI Wjay, check [Philips TV \> 2016 support](https://community.homey.app/t/philips-tv-2016-support/4321/2) I expect that the “old” jointspace protocol wil not working with the a new philips TV. ---
**Author:** ![wjay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wjay/32/11773_2.png) [@wjay](https://community.homey.app/u/wjay)\ **Post date:** [December 12, 2018, 12:22pm UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/11 "2018-12-12T12:22:01Z")
Thanks [Mickel\_Luiten](https://community.homey.app/u/Mickel_Luiten) and [Dabon](https://community.homey.app/u/Dabon). That sucks, I am not happy with this. The first thing I do when I (wan’t to) buy new electronic stuff is checking in the homey app store for an app for the thing I am buying. I didn’t do research to models and types and old or new versions etc. It is a lesson for now. ---
**Author:** ![lucasvdh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lucasvdh/32/54915_2.png) [@lucasvdh](https://community.homey.app/u/lucasvdh)\ **Post date:** [June 4, 2019, 2:53pm UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/12 "2019-06-04T14:53:38Z")
> [@\[APP\]\[Pro\] Philips TV Testing](https://community.homey.app/t/philips-tv-testing/14064): > > Hello everyone, I’ve recently published an alpha version of the Philips TV Remote Control app partying_face and have already invited a few of you to test it. Currently the app only has the on/off feature implemented, but stay tuned because I’ll add some more features soon. Release version: [Philips TV App for Homey | Homey](https://homey.app/a/codes.lucasvdh.philips-jointspace) Test version: [Philips TV | Homey](https://homey.app/a/codes.lucasvdh.philips-jointspace/Test) This app supports all Philips TV models which have the JointSpace API enabled. So it should work on older models from 2015 and before as … ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [June 26, 2025, 5:39am UTC](https://community.homey.app/t/please-help-wit-my-new-philips-tv/4806/13 "2025-06-26T05:39:06Z")
Archived on June 26, 2025, 5:39am UTC