# Phillips Hue Light strip

**URL:** <https://community.homey.app/t/phillips-hue-light-strip/151627>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-pro\
**Created:** [February 24, 2026, 12:58pm UTC](https://community.homey.app/t/phillips-hue-light-strip/151627 "2026-02-24T12:58:25Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Eirik\_Trano](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eirik_trano/32/79548_2.png) [@Eirik\_Trano](https://community.homey.app/u/Eirik_Trano)\
**Post date:** [February 24, 2026, 12:58pm UTC](https://community.homey.app/t/phillips-hue-light-strip/151627/1 "2026-02-24T12:58:25Z")

</div>

"I’ve been trying to add a Philips HUE light strip to my Homey Pro (without a bridge/hub). An error occurred during the first pairing attempt.

After resetting the light strip with a remote and trying to pair it again, Homey claims the ‘device is already added.’ However, I cannot find it in my device list, nor does it show up in the Zigbee controller overview at [https://tools.developer.homey.app/tools/zigbee](https://tools.developer.homey.app/tools/zigbee).

Does anyone know how I can force-remove this device from the system so I can try adding it again?"

---

<div class="post-metadata">

**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [February 24, 2026, 1:05pm UTC](https://community.homey.app/t/phillips-hue-light-strip/151627/2 "2026-02-24T13:05:09Z")

</div>

Does the device show up here?

> **[Homey Developer Tools](https://tools.developer.homey.app/tools/devices)**

---

<div class="post-metadata">

**Author:** ![Eirik\_Trano](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eirik_trano/32/79548_2.png) [@Eirik\_Trano](https://community.homey.app/u/Eirik_Trano)\
**Post date:** [February 24, 2026, 1:24pm UTC](https://community.homey.app/t/phillips-hue-light-strip/151627/3 "2026-02-24T13:24:31Z")

</div>

No, I cant see it there.

---

<div class="post-metadata">

**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [February 24, 2026, 3:21pm UTC](https://community.homey.app/t/phillips-hue-light-strip/151627/4 "2026-02-24T15:21:47Z")

</div>

That’s strange, I think you should contact Athom support in that case:

> **[Support | Homey](https://homey.app/en-us/support/)**

---

<div class="post-metadata">

**Author:** ![s73nm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/s73nm/32/110438_2.png) [@s73nm](https://community.homey.app/u/s73nm)\
**Post date:** [February 25, 2026, 12:15pm UTC](https://community.homey.app/t/phillips-hue-light-strip/151627/5 "2026-02-25T12:15:24Z")

</div>

Have you tried restarting your Homey?
