# Philips hue without the hub gets the homey freeze

**URL:** <https://community.homey.app/t/philips-hue-without-the-hub-gets-the-homey-freeze/75209>\
**Category:** Questions & Help\
**Created:** [January 17, 2023, 12:26pm UTC](https://community.homey.app/t/philips-hue-without-the-hub-gets-the-homey-freeze/75209 "2023-01-17T12:26:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mattis\_A\_Tangeraas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattis_a_tangeraas/32/65233_2.png) [@Mattis\_A\_Tangeraas](https://community.homey.app/u/Mattis_A_Tangeraas)\
**Post date:** [January 17, 2023, 12:26pm UTC](https://community.homey.app/t/philips-hue-without-the-hub-gets-the-homey-freeze/75209/1 "2023-01-17T12:26:48Z")

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I have quite a lot of Philips hue bulbs connected to the Homey through the app “Hue without the hub”. Recently Homey has been freezing from time to time and is not responding when I am trying to turn the lights on/off. Not from the homey app and not from any of the remotes.

Though, it seems like the other units I have connected to homey, like sensibo and other things still react, so may it be a problem with the app “Hue without the hub”? How can I eventually find out?

Any information would be great!

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 17, 2023, 11:04pm UTC](https://community.homey.app/t/philips-hue-without-the-hub-gets-the-homey-freeze/75209/2 "2023-01-17T23:04:58Z")

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Hi, the best way to get help is to look for the dedicatedapp topic, and post your questions there. I looked up the topic already, so here you go:  
[https://community.homey.app/t/app-pro-philips-hue-zigbee-without-the-bridge/29734](https://community.homey.app/t/app-pro-philips-hue-zigbee-without-the-bridge/29734)

I haven’t seen major issues with the Hue without bridge app yet.  
Additional info needed:

- have you changed the power unit and chord by a decent well-known one 5V and 2A and up. The original unit tends to deliver less than 5V over time.
- the number of zigbee devices paired with Homey
- the number of zigbee devices you turn on/off _at once_
- what remotes are you referring to
- did you tune your zigbee channel and wifi channel? Is you wifi channel fixed to one channel (no auto-mode)  
[ZigBee and Wi-Fi Coexistence | MetaGeek](https://www.metageek.com/training/resources/zigbee-wifi-coexistence/)

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**Author:** ![Mattis\_A\_Tangeraas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattis_a_tangeraas/32/65233_2.png) [@Mattis\_A\_Tangeraas](https://community.homey.app/u/Mattis_A_Tangeraas)\
**Post date:** [January 18, 2023, 6:56am UTC](https://community.homey.app/t/philips-hue-without-the-hub-gets-the-homey-freeze/75209/3 "2023-01-18T06:56:52Z")

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Hi!

Thank you for tips and reply!

- Lets start with the first one, which contact doest the homey have? USB-mini? Just so that I can order the right one
- Is there a limit of how many I can have?
- Only 1-3 that works on the same time
- Philips hue remotes and Motion sensors
- No, have not been doing any modification here. what to do?
