# Philips Hue Outdoor Sensor does not show Temperature in Homey app

**URL:** <https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793>\
**Category:** Questions & Help\
**Created:** [February 21, 2022, 11:18am UTC](https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793 "2022-02-21T11:18:14Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Patrick\_Hendrickx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_hendrickx/32/42717_2.png) [@Patrick\_Hendrickx](https://community.homey.app/u/Patrick_Hendrickx)\
**Post date:** [February 21, 2022, 11:18am UTC](https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793/1 "2022-02-21T11:18:14Z")

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Hi,  
I have 2 Hue Outdoor sensors. When I installed the first one about 1 year ago, everything was working well. Now that I installed a second Hue Outdoor sensor, the motion part is working as expected, but I do not see the temperature and luminance values on the device.  
When looking in the develop tools of Homey ([Homey Developer Tools](https://tools.developer.homey.app/devices)), I see the following:

- measure\_temperature = null
- measure\_luminance = null

I have tried the following:

- removing the sensor from Homey and adding it again.
- Removing the sensor from the Hue app and adding it again

I have checked in the Hue app (through the Hue Lab) and there I can see that the sensor is passing on a value for the temperature as well as for the luminance, so I guess there is nothing wrong with the sensor.

Any ideas?

Kind regards  
Patrick

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**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [February 21, 2022, 12:22pm UTC](https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793/2 "2022-02-21T12:22:42Z")

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Take the beta app:

> **[Philips Hue, without the bridge](https://homey.app/de-de/app/com.philips.hue.zigbee/Philips-Hue,-without-the-bridge/)**
>
> Smart light — your way.

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**Author:** ![Patrick\_Hendrickx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_hendrickx/32/42717_2.png) [@Patrick\_Hendrickx](https://community.homey.app/u/Patrick_Hendrickx)\
**Post date:** [February 21, 2022, 12:54pm UTC](https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793/3 "2022-02-21T12:54:12Z")

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But I have 2 Hue bridges where my (approximately) 100 lights and accessories are attached on. Would it really make sense to go through a beta app without the Hue bridges?  
And why is one of the outdoor sensors showing the temperature and luminance, but the other one not?  
This seems strange to me.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [February 21, 2022, 1:51pm UTC](https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793/4 "2022-02-21T13:51:08Z")

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In this case it makes of course no sense to use the _ **Philips Hue, without the bridge** _ app.  
So my suggestion is to contact Athom.

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**Author:** ![Patrick\_Hendrickx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_hendrickx/32/42717_2.png) [@Patrick\_Hendrickx](https://community.homey.app/u/Patrick_Hendrickx)\
**Post date:** [February 21, 2022, 2:23pm UTC](https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793/5 "2022-02-21T14:23:12Z")

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Thank you. I will reach out to them.

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**Author:** ![FKey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fkey/32/14793_2.png) [@FKey](https://community.homey.app/u/FKey)\
**Post date:** [February 21, 2022, 4:00pm UTC](https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793/6 "2022-02-21T16:00:01Z")

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> [@Patrick\_Hendrickx](#):
>
> And why is one of the outdoor sensors showing the temperature and luminance, but the other one not?

I know philips has updated their motion sensors.  
(It was [mentioned](https://community.homey.app/t/new-philips-hue-outdoor-motion-sensor-not-showing-up-in-homey/57583/8) at several posts in the forum too)

That update might affect what it shows. (In the beginning they could not pair at all)

Search for [“hue motion outdoor” and sort on “latest”](https://community.homey.app/search?q=Hue%20motion%20outdoor%20order%3Alatest)

If I rember well there was also some kind of fix by interviewing the sensor via the [developers](https://tools.developer.homey.app/tools/zigbee) page

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**Author:** ![Patrick\_Hendrickx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_hendrickx/32/42717_2.png) [@Patrick\_Hendrickx](https://community.homey.app/u/Patrick_Hendrickx)\
**Post date:** [February 22, 2022, 9:53am UTC](https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793/7 "2022-02-22T09:53:49Z")

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Thank you FKey.  
I have contacted Athom and they have replied that it is a known issue they hope to fix in the next release of the Hue App. At this moment, I am able to use the motion sensor and I will figure out a way to find the temperature using another temperature sensor I have in my garden, so no harm done.  
Thank you all for your support. This is very much appreciated.  
Patrick

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**Author:** ![Alexey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alexey/32/49179_2.png) [@Alexey](https://community.homey.app/u/Alexey)\
**Post date:** [February 22, 2022, 10:33am UTC](https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793/8 "2022-02-22T10:33:11Z")

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I have the exact same problem, and my other Hue sensor (that one is the indoor version) works fine. Also the Hue sync box is irresponsive 100% of the time on Homey.

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**Author:** ![Auke\_de\_Groot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/auke_de_groot/32/49004_2.png) [@Auke\_de\_Groot](https://community.homey.app/u/Auke_de_Groot)\
**Post date:** [February 22, 2022, 7:12pm UTC](https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793/9 "2022-02-22T19:12:08Z")

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Same thing here. Indoor works fine. Outdoor only registers movement. Whilst in the Apple HomeKit temp, movement and illuminance is shown?

It is irritating because now I cannot create a flow which sets the brightness of outside lights according the lux values.

Hope for a solution in naar future.

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<div class="post-metadata">

**Author:** ![Patrick\_Hendrickx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_hendrickx/32/42717_2.png) [@Patrick\_Hendrickx](https://community.homey.app/u/Patrick_Hendrickx)\
**Post date:** [April 4, 2022, 11:11am UTC](https://community.homey.app/t/philips-hue-outdoor-sensor-does-not-show-temperature-in-homey-app/60793/10 "2022-04-04T11:11:15Z")

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Hi all,  
It seems to be solved now, the Hue Outdoor sensors are reporting temperature, motion and luminance. It has most probably been fixed by the Athom development team.  
Patrick
