# Philips HUE device not turning ON

**URL:** <https://community.homey.app/t/philips-hue-device-not-turning-on/11005>\
**Category:** Questions & Help\
**Created:** [March 25, 2019, 3:03pm UTC](https://community.homey.app/t/philips-hue-device-not-turning-on/11005 "2019-03-25T15:03:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![RVQRAT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvqrat/32/7038_2.png) [@RVQRAT](https://community.homey.app/u/RVQRAT)\
**Post date:** [March 25, 2019, 3:03pm UTC](https://community.homey.app/t/philips-hue-device-not-turning-on/11005/1 "2019-03-25T15:03:18Z")

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Hi,

Homey turns ON/OFF HUE devices based on differents scenarios.  
This works fine, but the HUE devices which are most far away from Homey sometimes desn’t rurn ON and I am suspecting a signal/distance problem.

Does anybody know if it exist a kind of repeater to solve this problem?

Thank’s!

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**Author:** ![Martin\_Johansson1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_johansson1/32/3559_2.png) [@Martin\_Johansson1](https://community.homey.app/u/Martin_Johansson1)\
**Post date:** [March 25, 2019, 3:24pm UTC](https://community.homey.app/t/philips-hue-device-not-turning-on/11005/2 "2019-03-25T15:24:29Z")

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Do you connect your devices directly to Homey or via the Philips Hue Bridge?

See this thread:

> [@Zigbee lights (Innr) are unstable](https://community.homey.app/t/zigbee-lights-innr-are-unstable/10731/9):
>
> Seems that some people get lucky and Homey makes a good Zigbee-mesh (or have all Zigbee-devices within range of Homey). I also didnt have any issues with devices that was close to Homey, but devices far away depending on mesh was struggling. Hopefully they solve this in the future so i can throw out the Hue Bridge. But for now that has solved my issues!

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**Author:** ![RVQRAT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvqrat/32/7038_2.png) [@RVQRAT](https://community.homey.app/u/RVQRAT)\
**Post date:** [March 25, 2019, 4:04pm UTC](https://community.homey.app/t/philips-hue-device-not-turning-on/11005/3 "2019-03-25T16:04:29Z")

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Yes, I am connecting via the Philips Hue Bridge.

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [March 25, 2019, 4:10pm UTC](https://community.homey.app/t/philips-hue-device-not-turning-on/11005/4 "2019-03-25T16:10:45Z")

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When connected via the Hue bridge there is a seperate mesh network outside of Homey. So if there is any connection trouble here there is nothing Homey can do about it. Hue lights acting as repeaters so maybe put more lights between the last light and the one before that.

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<div class="post-metadata">

**Author:** ![RVQRAT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rvqrat/32/7038_2.png) [@RVQRAT](https://community.homey.app/u/RVQRAT)\
**Post date:** [March 25, 2019, 7:32pm UTC](https://community.homey.app/t/philips-hue-device-not-turning-on/11005/5 "2019-03-25T19:32:35Z")

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Ok, thank’s.

Would you recomment me to remove the Philips Hue Bridge and run the Philips Hue lamps directly from Homey?

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<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [March 25, 2019, 7:33pm UTC](https://community.homey.app/t/philips-hue-device-not-turning-on/11005/6 "2019-03-25T19:33:46Z")

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No! Replace some lamps or add some lamps to the bridge to make a better mesh.