# Philips Hue bulbs won't connect **URL:** \ **Category:** Devices\ **Tags:** app, zigbee, homey-pro\ **Created:** [January 23, 2024, 9:34am UTC](https://community.homey.app/t/philips-hue-bulbs-wont-connect/102049 "2024-01-23T09:34:09Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![K.C](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k.c/32/79731_2.png) [@K.C](https://community.homey.app/u/K.C)\ **Post date:** [January 23, 2024, 9:34am UTC](https://community.homey.app/t/philips-hue-bulbs-wont-connect/102049/1 "2024-01-23T09:34:09Z")
Hi there, I have just bought a Homey Pro (2023) after having used a Samsung Smartthings hub for years. I am having problems getting all of my Philips Hue bulbs to connect. I have 18 bulbs in total, and can only get 5 of them to connect to the Homey. So far, I’ve tried: - Manual reset of the bulbs - Factory reset by using a Philips dimmer switch - Searching for the bulbs with the “Philips Hue, without the bridge” app. Both the finished and the experimental versions. - Searching for the bulbs directly with the Zigbee app. After resetting the bulbs the Hue dimmer switch, I can connect to the bulbs with the Philips Hue app, but Homey won’t. I have also tested a new Hue bulb, and Homey finds this one immediately. Have anyone here had this issue? Looking forward to any tips and suggestions. Kind regards, Kai. ---
**Author:** ![Rmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rmb/32/79135_2.png) [@Rmb](https://community.homey.app/u/Rmb)\ **Post date:** [January 23, 2024, 9:48am UTC](https://community.homey.app/t/philips-hue-bulbs-wont-connect/102049/2 "2024-01-23T09:48:30Z")
Maybe you have some old Hue lamps, which don’t do Zigbee. ---
**Author:** ![Hans\_Eisink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_eisink/32/12916_2.png) [@Hans\_Eisink](https://community.homey.app/u/Hans_Eisink)\ **Post date:** [January 23, 2024, 9:59am UTC](https://community.homey.app/t/philips-hue-bulbs-wont-connect/102049/3 "2024-01-23T09:59:41Z")
Which Homey App do you use. Without or with the Hue Bridge? ---
**Author:** ![K.C](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k.c/32/79731_2.png) [@K.C](https://community.homey.app/u/K.C)\ **Post date:** [January 23, 2024, 10:21am UTC](https://community.homey.app/t/philips-hue-bulbs-wont-connect/102049/4 "2024-01-23T10:21:55Z")
These ones are 2 years old. They were bought at the same time as the 5 I am able to connect. ---
**Author:** ![K.C](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k.c/32/79731_2.png) [@K.C](https://community.homey.app/u/K.C)\ **Post date:** [January 23, 2024, 10:23am UTC](https://community.homey.app/t/philips-hue-bulbs-wont-connect/102049/5 "2024-01-23T10:23:10Z")
Philips Hue, without the bridge. I’ve tested both the finished and the experimental version. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [January 23, 2024, 10:57am UTC](https://community.homey.app/t/philips-hue-bulbs-wont-connect/102049/6 "2024-01-23T10:57:44Z")
For the lights (zigbee routers) which have to be a direct zigbee child: pair them really close to Homey, like 2 centimeters. ---
**Author:** ![K.C](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k.c/32/79731_2.png) [@K.C](https://community.homey.app/u/K.C)\ **Post date:** [January 23, 2024, 11:31am UTC](https://community.homey.app/t/philips-hue-bulbs-wont-connect/102049/7 "2024-01-23T11:31:14Z")
Thanks for the tip, Peter. I will try that.