# Philips hue - broken on 5.5.8 update

**URL:** <https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857>\
**Category:** Questions & Help\
**Created:** [April 20, 2022, 4:13pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857 "2022-04-20T16:13:48Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![Marcel19](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel19/32/46676_2.png) [@Marcel19](https://community.homey.app/u/Marcel19)\
**Post date:** [April 20, 2022, 7:33pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/62 "2022-04-20T19:33:35Z")

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Don’t just uninstall a app! Then you can do all the flows from scratch. Lol

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**Author:** ![rampage](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rampage/32/2121_2.png) [@rampage](https://community.homey.app/u/rampage)\
**Post date:** [April 20, 2022, 7:34pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/63 "2022-04-20T19:34:24Z")

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Yes, wait. Enable updates for the app, it needs an update from Athom, or a revert from Hue (which I doubt will happen).

**Do not disable updates.**  
**Do not revert/restore backups, it will not make a difference**  
**Do not remove the app. (unless you want to redo all your flows)**

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**Author:** ![dranty](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dranty/32/47431_2.png) [@dranty](https://community.homey.app/u/dranty)\
**Post date:** [April 20, 2022, 7:34pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/64 "2022-04-20T19:34:40Z")

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This feels very amaturistic. A rollback should at least be on the table with this many problems.

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**Author:** ![Chesron\_Westerhof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chesron_westerhof/32/47786_2.png) [@Chesron\_Westerhof](https://community.homey.app/u/Chesron_Westerhof)\
**Post date:** [April 20, 2022, 7:35pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/65 "2022-04-20T19:35:18Z")

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Same problem here!  
Why do they update this at the end of the day?

Maybe better to have an better maintenance window for it.

Interesting is that i have my Hue and Homey in different subnets.

**\> After a wireshark capture in my firewall i dont see any traffic generated from homey to the hue bridge…**

This is the moment i want to use the Hue without the bridge and the philips Hue without the bridge app and using the zigbee network only.

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**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\
**Post date:** [April 20, 2022, 7:35pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/66 "2022-04-20T19:35:33Z")

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This is the third time Athom screwed up an app.  
Hope to get the old version back soon.

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**Author:** ![Marcel19](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel19/32/46676_2.png) [@Marcel19](https://community.homey.app/u/Marcel19)\
**Post date:** [April 20, 2022, 7:36pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/67 "2022-04-20T19:36:30Z")

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Only thing what they need to do was. TESTING.

Unbelievable hahah

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**Author:** ![dranty](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dranty/32/47431_2.png) [@dranty](https://community.homey.app/u/dranty)\
**Post date:** [April 20, 2022, 7:38pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/68 "2022-04-20T19:38:07Z")

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Looking at the change log of the Hue App:  
5.5.8

Apr 20, 2022

Decreased discovery poll interval to prevent rate limits.

Maybe they decreased the discovery poll to once a year… LOL

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 20, 2022, 7:38pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/69 "2022-04-20T19:38:21Z")

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> [@Strauman](#):
>
> Someone tell Athom this.

You can do that yourself, isn’t that cool??  
[https://support.homey.app/hc/en-us/requests/new](https://support.homey.app/hc/en-us/requests/new)

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**Author:** ![Mathijs\_1971](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mathijs_1971/32/34267_2.png) [@Mathijs\_1971](https://community.homey.app/u/Mathijs_1971)\
**Post date:** [April 20, 2022, 7:38pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/70 "2022-04-20T19:38:39Z")

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The hue app without bridge app lacks support for certain Devices and device versions. Talked to developer a year ago about a new hardware version of the motion sensor, but it still hasn’t been implemented.

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**Author:** ![Leon83](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/leon83/32/48587_2.png) [@Leon83](https://community.homey.app/u/Leon83)\
**Post date:** [April 20, 2022, 7:40pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/71 "2022-04-20T19:40:49Z")

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Same problem here

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<div class="post-metadata">

**Author:** ![Chesron\_Westerhof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chesron_westerhof/32/47786_2.png) [@Chesron\_Westerhof](https://community.homey.app/u/Chesron_Westerhof)\
**Post date:** [April 20, 2022, 7:41pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/72 "2022-04-20T19:41:09Z")

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Ai… oke so that is also not a option.  
Verry too bad… because with using that app the light response faster than using the the Hue light via the bridge.

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**Author:** ![Jero](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jero/32/17556_2.png) [@Jero](https://community.homey.app/u/Jero)\
**Post date:** [April 20, 2022, 7:45pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/73 "2022-04-20T19:45:18Z")

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How did you come to this conculsion? [https://discovery.meethue.com/](https://discovery.meethue.com/) is used which is rate limited somehow by Philips Hue (Signify). If you go there you will get a code 429. [429 Too Many Requests - HTTP | MDN](https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/429)

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<div class="post-metadata">

**Author:** ![aste](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aste/32/9729_2.png) [@aste](https://community.homey.app/u/aste)\
**Post date:** [April 20, 2022, 7:46pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/74 "2022-04-20T19:46:21Z")

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add /test to the end of URL in the homey app store hue without the bridge app page. Then you get access to the latest version which support the new motion sensors.

> **[Philips Hue, without the bridge](https://homey.app/sv-se/app/com.philips.hue.zigbee/Philips-Hue,-without-the-bridge/)**
>
> Smart light — your way.

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<div class="post-metadata">

**Author:** ![Nigel\_Scott](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nigel_scott/32/10602_2.png) [@Nigel\_Scott](https://community.homey.app/u/Nigel_Scott)\
**Post date:** [April 20, 2022, 7:55pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/75 "2022-04-20T19:55:02Z")

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Diabolical, amateurs at best.

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<div class="post-metadata">

**Author:** ![Nigel\_Scott](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nigel_scott/32/10602_2.png) [@Nigel\_Scott](https://community.homey.app/u/Nigel_Scott)\
**Post date:** [April 20, 2022, 7:56pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/76 "2022-04-20T19:56:17Z")

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Third, it’s about the 10th app for me. Most stopped working over 2 years ago and still haven’t/won’t be fixed

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<div class="post-metadata">

**Author:** ![Frank\_Bokenkamp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_bokenkamp/32/49329_2.png) [@Frank\_Bokenkamp](https://community.homey.app/u/Frank_Bokenkamp)\
**Post date:** [April 20, 2022, 7:56pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/77 "2022-04-20T19:56:54Z")

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Same problem with hue 5.5.8 update, i uninstall and install the hue app, all lamps did disappear, no be able to install them again

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<div class="post-metadata">

**Author:** ![Mathijs\_1971](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mathijs_1971/32/34267_2.png) [@Mathijs\_1971](https://community.homey.app/u/Mathijs_1971)\
**Post date:** [April 20, 2022, 7:59pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/78 "2022-04-20T19:59:53Z")

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Hi  
Right. A test version?

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<div class="post-metadata">

**Author:** ![Rick\_Heesakkers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_heesakkers/32/12127_2.png) [@Rick\_Heesakkers](https://community.homey.app/u/Rick_Heesakkers)\
**Post date:** [April 20, 2022, 8:01pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/79 "2022-04-20T20:01:43Z")

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What a bunch of amateurs at Athom!!! They update - do not blame Philips as Athom is the owner of the app - just before 6 pm and go home!? Never tested this app.

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**Author:** ![rampage](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rampage/32/2121_2.png) [@rampage](https://community.homey.app/u/rampage)\
**Post date:** [April 20, 2022, 8:03pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/80 "2022-04-20T20:03:18Z")

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That is the unrelated issue that Athom fixed with the latest update, yes. However their statuspage [https://status.homey.app/](https://status.homey.app/) notes an issue with the discovery service for the bridge. Which has changed.

Seen a Hue Essential update 3 weeks ago that adressed just that.

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**Author:** ![Jvp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jvp/32/54275_2.png) [@Jvp](https://community.homey.app/u/Jvp)\
**Post date:** [April 20, 2022, 8:07pm UTC](https://community.homey.app/t/philips-hue-broken-on-5-5-8-update/62857/81 "2022-04-20T20:07:07Z")

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I don’t understand that only Homey has the problem with Hue. My old Honewizard, Siri, Domoticz, Google and Alexa see no problem with the Hue and just find the Hue Bridge. So the Hue is the same, only the connected devices are different. Every other device works and sees the Hue, except Homey.  
Where is the problem then, if you put these facts in one row.🤓

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