# Philio app: How to reset tamper alarm

**URL:** <https://community.homey.app/t/philio-app-how-to-reset-tamper-alarm/12921>\
**Category:** Questions & Help\
**Created:** [May 9, 2019, 7:11pm UTC](https://community.homey.app/t/philio-app-how-to-reset-tamper-alarm/12921 "2019-05-09T19:11:46Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [May 9, 2019, 7:11pm UTC](https://community.homey.app/t/philio-app-how-to-reset-tamper-alarm/12921/1 "2019-05-09T19:11:46Z")

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I have a PST02-B 3-in-1-sensor where the tamper alarm has gone off. Is there any way to reset this manually? I’ve tried to find a setting for timeout of the tamper alarms, but couldn’t find one.

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [May 9, 2019, 7:56pm UTC](https://community.homey.app/t/philio-app-how-to-reset-tamper-alarm/12921/2 "2019-05-09T19:56:12Z")

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The devices themselves do not send an tamper cancellation, but check out the change log the of the _beta_ app. (now in awaiting of approval by athom)

> 0.1.0
> 
> - Rewrite to SDKv2/meshdriver
> - **Added (software) tamper cancellation for PAT02-(1A/1B/1C) and PST02-(A/B/C)**
> - Trying to seperate out PAN11 devices into measuring and non measuring
> - Add support PSR07 Smart color button
> - Add support PAN07
> - Added an ID to PAN08 driver

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<div class="post-metadata">

**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [May 9, 2019, 8:10pm UTC](https://community.homey.app/t/philio-app-how-to-reset-tamper-alarm/12921/3 "2019-05-09T20:10:18Z")

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Cool! Looking forward to that 😃

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**Author:** ![Ethaniael](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ethaniael/32/16580_2.png) [@Ethaniael](https://community.homey.app/u/Ethaniael)\
**Post date:** [October 19, 2019, 10:23pm UTC](https://community.homey.app/t/philio-app-how-to-reset-tamper-alarm/12921/4 "2019-10-19T22:23:02Z")

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Hi

I installed latest beta, but I still can’t make the tamper alarm go away (PST02-1A). How is the software cancellation supposed to work ? Any guidelines for me ?

Thanks

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**Author:** ![piotro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/piotro/32/27212_2.png) [@piotro](https://community.homey.app/u/piotro)\
**Post date:** [November 26, 2019, 8:21pm UTC](https://community.homey.app/t/philio-app-how-to-reset-tamper-alarm/12921/5 "2019-11-26T20:21:40Z")

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This worked for me: Remove the device. Reset the device according to the original manual. Add the device again to homey.
