# Panasonic Comfort Cloud. No devices found

**URL:** <https://community.homey.app/t/panasonic-comfort-cloud-no-devices-found/131959>\
**Category:** Devices\
**Created:** [March 3, 2025, 11:45am UTC](https://community.homey.app/t/panasonic-comfort-cloud-no-devices-found/131959 "2025-03-03T11:45:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Lars\_Kuhlmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lars_kuhlmann/32/121679_2.png) [@Lars\_Kuhlmann](https://community.homey.app/u/Lars_Kuhlmann)\
**Post date:** [March 3, 2025, 11:45am UTC](https://community.homey.app/t/panasonic-comfort-cloud-no-devices-found/131959/1 "2025-03-03T11:45:18Z")

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Trying to connect to my AC.  
It is configured and working in the Panasonic ‘Comfort Cloud’ app on my iphone.  
I have put my credentials in the Homey app ‘Panasonic Comporf Cloud’. (Version 1.4.0)  
When i try to add new device, it comes up with ‘No new devices found’  
Its an Air to Air and the Model number is CS-HZ25UKE

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**Author:** ![Unai\_Castellanos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/unai_castellanos/32/121321_2.png) [@Unai\_Castellanos](https://community.homey.app/u/Unai_Castellanos)\
**Post date:** [March 6, 2025, 3:58pm UTC](https://community.homey.app/t/panasonic-comfort-cloud-no-devices-found/131959/2 "2025-03-06T15:58:46Z")

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Same happens to me.

Some days ago I noticed that I could connect my AC to Alexa. And send commands from Homey to Alexa to switch on/off, switch modes (cold, heat, auto) and change temperature settings.

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**Author:** ![ItsGardoush](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/itsgardoush/32/132291_2.png) [@ItsGardoush](https://community.homey.app/u/ItsGardoush)\
**Post date:** [April 18, 2025, 8:06pm UTC](https://community.homey.app/t/panasonic-comfort-cloud-no-devices-found/131959/3 "2025-04-18T20:06:20Z")

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Same issue here. Just moved from Home Assistant to Homey Pro. In Home Assistant it works fine. 😉

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**Author:** ![Tarjei\_Sunde](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tarjei_sunde/32/113707_2.png) [@Tarjei\_Sunde](https://community.homey.app/u/Tarjei_Sunde)\
**Post date:** [April 21, 2025, 8:26pm UTC](https://community.homey.app/t/panasonic-comfort-cloud-no-devices-found/131959/4 "2025-04-21T20:26:47Z")

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> [@ItsGardoush](#):
>
> Same issue here

Same issue here

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**Author:** ![Jarl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jarl/32/16576_2.png) [@Jarl](https://community.homey.app/u/Jarl)\
**Post date:** [May 18, 2025, 3:46pm UTC](https://community.homey.app/t/panasonic-comfort-cloud-no-devices-found/131959/5 "2025-05-18T15:46:13Z")

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The app in the app store is no longer mainained.  
See [https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative/](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative/) for a working comminity driven app.

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**Author:** ![Timmuz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/timmuz/32/123049_2.png) [@Timmuz](https://community.homey.app/u/Timmuz)\
**Post date:** [January 15, 2026, 7:29pm UTC](https://community.homey.app/t/panasonic-comfort-cloud-no-devices-found/131959/6 "2026-01-15T19:29:54Z")

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Same issue here, can’t find any op my units.