# Pairing Moes TZ3000\_gbmjnj device in Tuya Zigbee app **URL:** \ **Category:** Apps\ **Tags:** zigbee\ **Created:** [May 4, 2022, 11:58am UTC](https://community.homey.app/t/pairing-moes-tz3000-gbmjnj-device-in-tuya-zigbee-app/63296 "2022-05-04T11:58:58Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Marcel\_Harberink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_harberink/32/33925_2.png) [@Marcel\_Harberink](https://community.homey.app/u/Marcel_Harberink)\ **Post date:** [May 4, 2022, 11:58am UTC](https://community.homey.app/t/pairing-moes-tz3000-gbmjnj-device-in-tuya-zigbee-app/63296/1 "2022-05-04T11:58:58Z")
I try to pair the TZ3000 device in the Homey Tuya Zigbee app. According to the app 3 devices should be added. After pairing I get the error message only one unknown device is found. This device is shown as a unknown zigbee device in Homey. Also this device can’t be used. What do I do wrong and how to solve this. Regards, Marcel ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [May 4, 2022, 12:02pm UTC](https://community.homey.app/t/pairing-moes-tz3000-gbmjnj-device-in-tuya-zigbee-app/63296/2 "2022-05-04T12:02:59Z")
I can’t find any reference to that particular device. Where does it say that 3 devices should be added? When a device is added as an unknown Zigbee device, it means there’s no specific support for it. ---
**Author:** ![Marcel\_Harberink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_harberink/32/33925_2.png) [@Marcel\_Harberink](https://community.homey.app/u/Marcel_Harberink)\ **Post date:** [May 4, 2022, 12:23pm UTC](https://community.homey.app/t/pairing-moes-tz3000-gbmjnj-device-in-tuya-zigbee-app/63296/3 "2022-05-04T12:23:07Z")
![Screenshot_2022-05-04-14-20-13-66_4bbfc4a7dd885a2bb189f300112a7ed4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/7/d7016b0a73ab0b3ce5914542bcfce0b6db6aadf5.jpeg) This message shows the Tuya ZigBee app. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [May 4, 2022, 12:40pm UTC](https://community.homey.app/t/pairing-moes-tz3000-gbmjnj-device-in-tuya-zigbee-app/63296/4 "2022-05-04T12:40:43Z")
Devices that _look_ similar to yours may not actually be the same. Because the device is being added as a generic Zigbee device, it’s not supported (if you follow the instructions in the first post [of this thread](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439), you can request support to be added). ---
**Author:** ![Marcel\_Harberink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_harberink/32/33925_2.png) [@Marcel\_Harberink](https://community.homey.app/u/Marcel_Harberink)\ **Post date:** [May 4, 2022, 12:48pm UTC](https://community.homey.app/t/pairing-moes-tz3000-gbmjnj-device-in-tuya-zigbee-app/63296/5 "2022-05-04T12:48:41Z")
Ok thanks, I will do that. ---
**Author:** ![Alex\_Hay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alex_hay/32/48013_2.png) [@Alex\_Hay](https://community.homey.app/u/Alex_Hay)\ **Post date:** [September 28, 2022, 9:41pm UTC](https://community.homey.app/t/pairing-moes-tz3000-gbmjnj-device-in-tuya-zigbee-app/63296/6 "2022-09-28T21:41:09Z")
Any joy? I have the same situation same device, same instruction, and same error! ---
**Author:** ![Marcel\_Harberink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_harberink/32/33925_2.png) [@Marcel\_Harberink](https://community.homey.app/u/Marcel_Harberink)\ **Post date:** [September 29, 2022, 10:07am UTC](https://community.homey.app/t/pairing-moes-tz3000-gbmjnj-device-in-tuya-zigbee-app/63296/7 "2022-09-29T10:07:03Z")
I had an email from the developer but no time to respond yet.