# OT: LG TV shows popup after reset

**URL:** <https://community.homey.app/t/ot-lg-tv-shows-popup-after-reset/96879>\
**Category:** Questions & Help\
**Created:** [December 5, 2023, 5:11pm UTC](https://community.homey.app/t/ot-lg-tv-shows-popup-after-reset/96879 "2023-12-05T17:11:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Eternity](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eternity/32/102113_2.png) [@Eternity](https://community.homey.app/u/Eternity)\
**Post date:** [December 5, 2023, 5:11pm UTC](https://community.homey.app/t/ot-lg-tv-shows-popup-after-reset/96879/1 "2023-12-05T17:11:01Z")

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I use my LG TV with the Homey LG App [LG WebOS App voor Homey | Homey](https://homey.app/nl-nl/app/com.lg.webos/LG-WebOS/)

I had to reset my tv due to a provider issue and now I keep getting this pop up:

 ![1000067114](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/e/2e6f53e765c8966022230a3455227b1ca01ae0af.jpeg)

Now, I remember having this before and solving it. The pop up disappeared. But…I now have no clue how I did that…

Anyone an idea?

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**Author:** ![Rick\_Reuvekamp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_reuvekamp/32/81523_2.png) [@Rick\_Reuvekamp](https://community.homey.app/u/Rick_Reuvekamp)\
**Post date:** [December 30, 2024, 6:26pm UTC](https://community.homey.app/t/ot-lg-tv-shows-popup-after-reset/96879/2 "2024-12-30T18:26:40Z")

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Hi there, had any luck solving this problem? having the same problem here

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<div class="post-metadata">

**Author:** ![Eternity](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eternity/32/102113_2.png) [@Eternity](https://community.homey.app/u/Eternity)\
**Post date:** [December 30, 2024, 7:00pm UTC](https://community.homey.app/t/ot-lg-tv-shows-popup-after-reset/96879/3 "2024-12-30T19:00:50Z")

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Yes.

You need to setup / repair your LG TV with Homey again.

It somehow forgets the sync. Every time Homey requests a connection with the TV, that pop up shows.

Pairing the two again solved it (for me). Remove the LG from Homey and included it again!

Good luck!

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<div class="post-metadata">

**Author:** ![Rick\_Reuvekamp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_reuvekamp/32/81523_2.png) [@Rick\_Reuvekamp](https://community.homey.app/u/Rick_Reuvekamp)\
**Post date:** [December 30, 2024, 7:25pm UTC](https://community.homey.app/t/ot-lg-tv-shows-popup-after-reset/96879/4 "2024-12-30T19:25:04Z")

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Hi There,

thanks! wont hurt giving it a try, ill let you know if it worked for me.

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<div class="post-metadata">

**Author:** ![Rick\_Reuvekamp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_reuvekamp/32/81523_2.png) [@Rick\_Reuvekamp](https://community.homey.app/u/Rick_Reuvekamp)\
**Post date:** [January 1, 2025, 8:03pm UTC](https://community.homey.app/t/ot-lg-tv-shows-popup-after-reset/96879/5 "2025-01-01T20:03:12Z")

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Hi There!,

it indeed fixed the problem! thanks allot

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<div class="post-metadata">

**Author:** ![Eternity](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eternity/32/102113_2.png) [@Eternity](https://community.homey.app/u/Eternity)\
**Post date:** [January 1, 2025, 9:27pm UTC](https://community.homey.app/t/ot-lg-tv-shows-popup-after-reset/96879/6 "2025-01-01T21:27:07Z")

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Great!

I struggled with the same issue. Somehow an update of the App can break the sync.