# Osram Plug

**URL:** <https://community.homey.app/t/osram-plug/14596>\
**Category:** Questions & Help\
**Created:** [June 20, 2019, 5:42am UTC](https://community.homey.app/t/osram-plug/14596 "2019-06-20T05:42:15Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![HS64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hs64/32/12501_2.png) [@HS64](https://community.homey.app/u/HS64)\
**Post date:** [June 20, 2019, 5:42am UTC](https://community.homey.app/t/osram-plug/14596/1 "2019-06-20T05:42:15Z")

</div>

Switch on / off does not work. I get the error Message: something went wrong, please try it again. (AF data request file, Status Code 233. MAC no ack).  
Has anyone an idea what the reason could be?

---

<div class="post-metadata">

**Author:** ![Damon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/damon/32/8194_2.png) [@Damon](https://community.homey.app/u/Damon)\
**Post date:** [June 20, 2019, 5:51am UTC](https://community.homey.app/t/osram-plug/14596/2 "2019-06-20T05:51:17Z")

</div>

I have seen these kind of errors when osram devices are to far away from my homey(with my osram garden lights for example).  
What is the range to the plug? Can you move the plug closer to homey and try again?

---

<div class="post-metadata">

**Author:** ![HS64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hs64/32/12501_2.png) [@HS64](https://community.homey.app/u/HS64)\
**Post date:** [June 20, 2019, 6:41am UTC](https://community.homey.app/t/osram-plug/14596/3 "2019-06-20T06:41:18Z")

</div>

It is only 4m…other Zigbees like Philips and so on have no problems.

---

<div class="post-metadata">

**Author:** ![Maik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maik/32/12376_2.png) [@Maik](https://community.homey.app/u/Maik)\
**Post date:** [June 20, 2019, 6:54am UTC](https://community.homey.app/t/osram-plug/14596/4 "2019-06-20T06:54:21Z")

</div>

I have the same problem, fortunately it works for me after the second or third time! But it sucks!

---

<div class="post-metadata">

**Author:** ![Martin\_van\_der\_Aart](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_van_der_aart/32/9658_2.png) [@Martin\_van\_der\_Aart](https://community.homey.app/u/Martin_van_der_Aart)\
**Post date:** [June 20, 2019, 7:47am UTC](https://community.homey.app/t/osram-plug/14596/5 "2019-06-20T07:47:02Z")

</div>

I have 4 of them connected with a Philips Hue bridge and now they work perfectly. Even the 2 on the third floor never fail.

---

<div class="post-metadata">

**Author:** ![Baschtl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/baschtl/32/9565_2.png) [@Baschtl](https://community.homey.app/u/Baschtl)\
**Post date:** [June 20, 2019, 9:03am UTC](https://community.homey.app/t/osram-plug/14596/6 "2019-06-20T09:03:11Z")

</div>

I have also problems with the osrams. But with other Smarthomes I had the same problems. I think Osram is very picky with connections