# Order says "waiting for payment" but its paid for?

**URL:** <https://community.homey.app/t/order-says-waiting-for-payment-but-its-paid-for/70294>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [October 12, 2022, 6:00pm UTC](https://community.homey.app/t/order-says-waiting-for-payment-but-its-paid-for/70294 "2022-10-12T18:00:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Ralph\_A](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralph_a/32/55946_2.png) [@Ralph\_A](https://community.homey.app/u/Ralph_A)\
**Post date:** [October 12, 2022, 6:00pm UTC](https://community.homey.app/t/order-says-waiting-for-payment-but-its-paid-for/70294/1 "2022-10-12T18:00:52Z")

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Hi  
I have ordered an homey pro and i have got a lot of confirmation emails, one for every time i tried to buy one and the store crashed. But the most troublesome is that when i look at my orders there are several of them with unike numbers but the one that got true and been paid (Visa) says “waiting for payment”?  
Am i ripped?

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [October 12, 2022, 6:37pm UTC](https://community.homey.app/t/order-says-waiting-for-payment-but-its-paid-for/70294/2 "2022-10-12T18:37:13Z")

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The same for me.

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**Author:** ![Martijn\_C](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_c/32/39993_2.png) [@Martijn\_C](https://community.homey.app/u/Martijn_C)\
**Post date:** [October 12, 2022, 6:37pm UTC](https://community.homey.app/t/order-says-waiting-for-payment-but-its-paid-for/70294/3 "2022-10-12T18:37:56Z")

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Same, should solve itself later on.

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [October 12, 2022, 6:38pm UTC](https://community.homey.app/t/order-says-waiting-for-payment-but-its-paid-for/70294/4 "2022-10-12T18:38:49Z")

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I’m sure Athom will sort it out so you haven’t been ripped off.

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**Author:** ![Iwantje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/iwantje/32/62678_2.png) [@Iwantje](https://community.homey.app/u/Iwantje)\
**Post date:** [October 12, 2022, 6:43pm UTC](https://community.homey.app/t/order-says-waiting-for-payment-but-its-paid-for/70294/5 "2022-10-12T18:43:40Z")

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Same happened to me and now my order has a new status 👍

Now to cancel my other orders that were placed during the overload on the homey server.