# Option to Reboot or reconnect Homey **URL:** \ **Category:** Questions & Help\ **Created:** [January 23, 2019, 1:26pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777 "2019-01-23T13:26:56Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![P\_T](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/p_t/32/9216_2.png) [@P\_T](https://community.homey.app/u/P_T)\ **Post date:** [January 23, 2019, 1:26pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/1 "2019-01-23T13:26:56Z")
Hi, My Homey is often offline. The flows are still working, but i can’t connect to Homey with the App. Before the update to 2.0 i used the Candy App to reboot the Homey when there was no connection to internet. Unfortunately, the candy app no longer works with Homey 2.0. When I am at home, I can manually restart the Homey if I notice this. However, when I am not at home, I can’t reach the homey and can’t control anything. Thats makes the homey a little bit worthless for me. Will the candy app start working with Homey again with the new version of Homey? Or is there an alternative or solution to this problem? thanks ---
**Author:** ![Jeroen\_Somhorst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_somhorst/32/184_2.png) [@Jeroen\_Somhorst](https://community.homey.app/u/Jeroen_Somhorst)\ **Post date:** [January 23, 2019, 1:39pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/2 "2019-01-23T13:39:34Z")
Before you start using stuff like candy I would send an e-mail to [support@athom.com](mailto:support@athom.com) to let them find out what is going on. ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [January 23, 2019, 2:37pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/3 "2019-01-23T14:37:21Z")
You can try: [https://developer.athom.com](https://developer.athom.com) \> Tools \> System. At the Bottom is a Restart-Button. ---
**Author:** ![P\_T](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/p_t/32/9216_2.png) [@P\_T](https://community.homey.app/u/P_T)\ **Post date:** [January 23, 2019, 3:05pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/4 "2019-01-23T15:05:49Z")
Thanks, Unfortunately i can’t open this option when the Homey is offline: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/d/d0c1ada8c04e87541c4e0ee69f270ce47b191444.png) @Jeroen_Somhorst: Thanks, that is an option. But if there is a solution in this post, other users may also benefit from this. But if there is no solution in this post, i will do that.😉 ---
**Author:** ![Jeroen\_Somhorst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_somhorst/32/184_2.png) [@Jeroen\_Somhorst](https://community.homey.app/u/Jeroen_Somhorst)\ **Post date:** [January 23, 2019, 3:12pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/5 "2019-01-23T15:12:15Z")
I would send that e-mail anyway. Reason is that Athom doesn’t read on the forum. And if you have a response back from Athom you can share it here. ---
**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\ **Post date:** [January 23, 2019, 3:52pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/6 "2019-01-23T15:52:44Z")
When Homey is offline, I don’t think there’s much that will fix it. I think it’s caused by the Homey Cloud having problems. [https://status.athom.com](https://status.athom.com) Homey Connect is in maintenance because they are having problems… ---
**Author:** ![azid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/azid/32/8566_2.png) [@azid](https://community.homey.app/u/azid)\ **Post date:** [January 23, 2019, 4:23pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/7 "2019-01-23T16:23:15Z")
i have also this problem from time to time. now i use my old controller (homee) to turn of the powerplug and after 20sek turn it on, daily at night 🤪 ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [January 23, 2019, 6:14pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/8 "2019-01-23T18:14:05Z")
> [@CyberSponk](#): > > At the Bottom is a Restart-Button. Used this once when Homey-App shows “Offline”. ---
**Author:** ![Pete-R](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pete-r/32/3814_2.png) [@Pete-R](https://community.homey.app/u/Pete-R)\ **Post date:** [March 20, 2019, 5:35pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/9 "2019-03-20T17:35:21Z")
I am also really looking forward to a possible solution. In the past I used Candy to switch off a wallplug in which a router was plugged, when there was no connection to internet. After a couple of minutes Homey switched on the router again. An error in the router resulting in no internet could be resolved outside from home in this way. Would be nice to have an updated Candy app or a good alternative. ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [March 21, 2019, 11:06am UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/10 "2019-03-21T11:06:26Z")
There is a new experimental feature called “power user” which when enabled gi es you some of the features (flow cards) which were available previously on candy. ---
**Author:** ![Pete-R](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pete-r/32/3814_2.png) [@Pete-R](https://community.homey.app/u/Pete-R)\ **Post date:** [March 21, 2019, 5:47pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/11 "2019-03-21T17:47:17Z")
I did not know this so I am glad you mentioned this, thanks a lot. ---
**Author:** ![max\_howells](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/max_howells/32/12430_2.png) [@max\_howells](https://community.homey.app/u/max_howells)\ **Post date:** [September 11, 2019, 6:05am UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/12 "2019-09-11T06:05:31Z")
The error you are facing just because of the router not properly setup. I want to say that whenever you are going to set up the router then you might be facing some error code of [Wii Error Code 51330](https://www.routertechnicalsupportnumbers.com/blog/how-to-fix-wii-error-code-51330/) and you need to solve it also. so I suggest resetting your router once for the proper solution. ---
**Author:** ![Stefan\_Rehnberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_rehnberg/32/12518_2.png) [@Stefan\_Rehnberg](https://community.homey.app/u/Stefan_Rehnberg)\ **Post date:** [November 19, 2019, 6:42am UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/13 "2019-11-19T06:42:31Z")
The best way, imo, it to use a WiFi plug like Shelly to toggle Homey. That way you can reach the plug even if Homey is offline, as long as you have a connection to your network. ---
**Author:** ![HaccasDave](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/haccasdave/32/21024_2.png) [@HaccasDave](https://community.homey.app/u/HaccasDave)\ **Post date:** [March 28, 2020, 9:29am UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/14 "2020-03-28T09:29:51Z")
Great idea. I’ve been unable to connect to my Homey has a couple of times now (though the Flows have continued running). A reboot seems to solve the problem and I was grappling with how to instruct a Homey that you can’t connect to to do just that. A WiFi plug is a simple solution to that problem - even better, I have one lying unused in a drawer. Many thanks, Dave ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [April 16, 2020, 8:45am UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/15 "2020-04-16T08:45:29Z")
> [@Option to Reboot or reconnect Homey?](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/28466/1): > > Or is there an alternative or solution to this problem? If you enable the “Power User” experiment (in the Homey app settings) you get a few extra flow cards, one of which is to reboot Homey from a flow. ---
**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\ **Post date:** [April 16, 2020, 6:03pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/16 "2020-04-16T18:03:28Z")
Connect Homey’s power adapter via a Wi-Fi plug. You can switch that off and on remotely to power toggle Homey if necessary. ---
**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\ **Post date:** [April 16, 2020, 6:05pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/17 "2020-04-16T18:05:01Z")
Is it possible to react on connection loss (Wifi) in Homey and force a reconnect? I was able to force the Wifi reconnect if I deactivated and activated the 2.4GHz Wifi after Homey was offline. It would be good if I the Wifi reconnect could be started with a flow. That would prevent hard reboots with a plug and waiting long for all apps to load (and Zigbee…). ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [April 16, 2020, 6:57pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/18 "2020-04-16T18:57:10Z")
> [@RonnyW](#): > > Is it possible to react on connection loss (Wifi) in Homey and force a reconnect? There used to be an app that could be used in flows to check if Homey was able to reach an external website, and if not, trigger a flow. If that app still exists, you could use it to reboot Homey when its connection gets lost. There’s no possibility to _just_ reconnect WiFi. ---
**Author:** ![Salvolin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/salvolin/32/16432_2.png) [@Salvolin](https://community.homey.app/u/Salvolin)\ **Post date:** [April 18, 2020, 2:11pm UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/19 "2020-04-18T14:11:23Z")
I use the smart presence app tot check if my router is still home. If router left home Then start countdown timer Offline 10 mins And variable LastOffline date = date and time If router back home (within 10 minutes) Then stop countdown timer Offline If countdown timer Offline reaches 0 (after 10 minutes) Then reboot homey So far I logged quite a few offline moments but no reboots yet. ---
**Author:** ![PEAR7777](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pear7777/32/12956_2.png) [@PEAR7777](https://community.homey.app/u/PEAR7777)\ **Post date:** [October 8, 2020, 6:42am UTC](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777/21 "2020-10-08T06:42:50Z")
This is exactly what I need, One question though, how do I create that Router? TIA [Next page](https://community.homey.app/t/option-to-reboot-or-reconnect-homey/7777.md?page=2)