# Open ports for connecting to hub from outside of home network **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [February 26, 2024, 1:37am UTC](https://community.homey.app/t/open-ports-for-connecting-to-hub-from-outside-of-home-network/104920 "2024-02-26T01:37:02Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Ramon\_Padilla](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ramon_padilla/32/80106_2.png) [@Ramon\_Padilla](https://community.homey.app/u/Ramon_Padilla)\ **Post date:** [February 26, 2024, 1:37am UTC](https://community.homey.app/t/open-ports-for-connecting-to-hub-from-outside-of-home-network/104920/1 "2024-02-26T01:37:02Z")
New to Homey Pro but I have search that old and new forums trying to figure out things and it is disappointing but hey I unplugged the other hub so I have to make this work. I just went on a business trip, opened the app and I can’t get to the hub. Which ports I need to open to get to the hub? Web app opens the hub but only shows zones, no devices. Update 02/26/2024: I received a reply from the forum’s admin, I appreciate it. I opened a support ticket as there is no need to open ports. I will update with their findings. 2nd update 02/26/2024: I resolved the issue by removing the iOS app and reinstalling it. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 26, 2024, 5:36am UTC](https://community.homey.app/t/open-ports-for-connecting-to-hub-from-outside-of-home-network/104920/3 "2024-02-26T05:36:11Z")
No need to open a port, All Homey’s connect to the Athom cloud and if you can connect your mobile to the cloud it should work. Only Homey Pro (Early 2023) has in the latest firmware a option to configure any port you want to being forwarded but then stil the cloud wil be available as fallback.