# Onkyo app not in sync

**URL:** <https://community.homey.app/t/onkyo-app-not-in-sync/9213>\
**Category:** Apps\
**Created:** [February 14, 2019, 11:53pm UTC](https://community.homey.app/t/onkyo-app-not-in-sync/9213 "2019-02-14T23:53:19Z")\
**Posts on this page:** 6\
**Page:** 2

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**Author:** ![DjTail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djtail/32/21911_2.png) [@DjTail](https://community.homey.app/u/DjTail)\
**Post date:** [February 18, 2020, 10:12pm UTC](https://community.homey.app/t/onkyo-app-not-in-sync/9213/21 "2020-02-18T22:12:22Z")

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After the last update on Homey (4.0), the app is not working anymore for me, tried rebooting homey, reinstall the device. reinstall the app but nothing.

It finds the devices and install it, but no respond when i try to do anything, online timeout…

is’t a known problem? or just me?

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**Author:** ![Mickel\_Luiten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mickel_luiten/32/12404_2.png) [@Mickel\_Luiten](https://community.homey.app/u/Mickel_Luiten)\
**Post date:** [February 18, 2020, 10:51pm UTC](https://community.homey.app/t/onkyo-app-not-in-sync/9213/22 "2020-02-18T22:51:21Z")

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Nope, running just fine on 4.0 no problems ( with sometime a timeout) on my TX-NR626

Wich version do you run,? can you try it with latest test version

> **[Onkyo Receiver](https://homey.app/nl-nl/app/com.onkyo/Onkyo-Receiver/)**
>
> Control your sound at home

If the new version isn;t working also can you run it in CLI and send me the logs by PM?

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**Author:** ![DjTail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djtail/32/21911_2.png) [@DjTail](https://community.homey.app/u/DjTail)\
**Post date:** [February 19, 2020, 7:03am UTC](https://community.homey.app/t/onkyo-app-not-in-sync/9213/23 "2020-02-19T07:03:33Z")

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Tried the latest beta app, but did’t solve the problem for me.

Don’t find how to send PMs, and how do i send the log? true the app in homey?

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**Author:** ![Ben](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ben/32/12538_2.png) [@Ben](https://community.homey.app/u/Ben)\
**Post date:** [February 19, 2020, 11:24am UTC](https://community.homey.app/t/onkyo-app-not-in-sync/9213/24 "2020-02-19T11:24:05Z")

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What i have noticed is that the app lost his connection. When i restart the app then its working perfect. After a while it doesn’t work again.

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [February 19, 2020, 8:25pm UTC](https://community.homey.app/t/onkyo-app-not-in-sync/9213/25 "2020-02-19T20:25:09Z")

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Click on the avatar and click “message”…

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**Author:** ![Mickel\_Luiten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mickel_luiten/32/12404_2.png) [@Mickel\_Luiten](https://community.homey.app/u/Mickel_Luiten)\
**Post date:** [February 20, 2020, 6:27pm UTC](https://community.homey.app/t/onkyo-app-not-in-sync/9213/26 "2020-02-20T18:27:56Z")

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The problem from @DjTail is solved by firmware update of the onkyo receiver.  
This wasn’t in the latest release

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