# Official Tuya app keeps breaking **URL:** \ **Category:** Questions & Help\ **Created:** [August 3, 2026, 5:35pm UTC](https://community.homey.app/t/official-tuya-app-keeps-breaking/157874 "2026-08-03T17:35:59Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Marc\_Andree](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_andree/32/121970_2.png) [@Marc\_Andree](https://community.homey.app/u/Marc_Andree)\ **Post date:** [August 3, 2026, 5:35pm UTC](https://community.homey.app/t/official-tuya-app-keeps-breaking/157874/1 "2026-08-03T17:35:59Z")
Hi there, SInce a week or so I 've had so many problems with Tuya lights, fan and sensor breaking. They will show as ‘‘not connected’’. I’ve tried repairing and that helps for like 3 min. Some devices will work, some won’t and 5 min later nothing responding again. I’ve tried re-installing Tuya app on Homey… still the same problem. Never had problems with Tuya until a week or so. Are there more people with this issue and got is resolved? I can’t replace everything just yet. _Yes I know.. never get tuya products. I didn’t know this 4 years ago. Now I do._ ---
**Author:** ![Jan\_Poortman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_poortman/32/120805_2.png) [@Jan\_Poortman](https://community.homey.app/u/Jan_Poortman)\ **Post date:** [August 3, 2026, 6:33pm UTC](https://community.homey.app/t/official-tuya-app-keeps-breaking/157874/2 "2026-08-03T18:33:42Z")
Same problem, First I repair in Homey the TUYA-device, read the QR-code en login. That has no direct results. Then I turn off Homey, wait until it has started again and than all TUYA-device are working again. But for how long??? Last week I had to do that every day, sometimes twice a day. ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [August 3, 2026, 7:06pm UTC](https://community.homey.app/t/official-tuya-app-keeps-breaking/157874/3 "2026-08-03T19:06:32Z")
Though you don’t mention it, I assume you use the official Tuya app for Homey. Suggest you contact the developer of the app via the contact details included on the [app store page of the Tuya app](https://homey.app/a/com.tuya2/). There is also a dedicated topic on this forum for that app, where you’ll find similar reports by other users and also the same contact details of the developers: [[APP] Tuya - Smart Life. Smart Living](https://community.homey.app/t/app-tuya-smart-life-smart-living/146735). ---
**Author:** ![Marc\_Andree](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_andree/32/121970_2.png) [@Marc\_Andree](https://community.homey.app/u/Marc_Andree)\ **Post date:** [August 3, 2026, 7:22pm UTC](https://community.homey.app/t/official-tuya-app-keeps-breaking/157874/4 "2026-08-03T19:22:20Z")
Hi, It’s stated in the subject. But yes I do use the official app and will send a message and check out the post! Thank you ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [August 3, 2026, 7:36pm UTC](https://community.homey.app/t/official-tuya-app-keeps-breaking/157874/5 "2026-08-03T19:36:31Z")
> [@Marc\_Andree](#): > > It’s stated in the subject. You’re right. My bad; I read over it. ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [August 4, 2026, 6:08am UTC](https://community.homey.app/t/official-tuya-app-keeps-breaking/157874/6 "2026-08-04T06:08:25Z")
Same situation since couple of days ☹ ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [August 4, 2026, 6:58am UTC](https://community.homey.app/t/official-tuya-app-keeps-breaking/157874/7 "2026-08-04T06:58:15Z")
> [@\[APP\] Tuya - Smart Life. Smart Living](https://community.homey.app/t/app-tuya-smart-life-smart-living/146735/329): > > To give you guys a quick update on this matter: we are aware of this issue, there is no need to contact Athom support or us. We’ve had dozens of emails already, and every additional mail we get means more time spent sending the same answer that cannot be spent on the investigation. Rest assured, we’re looking into this! But with it being the holiday season the timing is also a bit unfortunate. We are checking what the exact root cause is; while we currently still believe that it is related to t…