# Nous App keeps crashing

**URL:** <https://community.homey.app/t/nous-app-keeps-crashing/144991>\
**Category:** Apps\
**Created:** [November 6, 2025, 6:53am UTC](https://community.homey.app/t/nous-app-keeps-crashing/144991 "2025-11-06T06:53:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mr.W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mr.w/32/80488_2.png) [@Mr.W](https://community.homey.app/u/Mr.W)\
**Post date:** [November 6, 2025, 6:53am UTC](https://community.homey.app/t/nous-app-keeps-crashing/144991/1 "2025-11-06T06:53:18Z")

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For the past weeks I have had issues with my NOUS App (v.2.12.2) where it keeps crashing and becomes unresponsive on my Homey Bridge. It also means that none of the Nous devices work of course and the only solution is to reinstall the app. Last night it lasted a few hours before crashing again :-(.  
\*Does anyone else have similar issues and have any idea for a solution?

 ![IMG_0335.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/9/09ae517d2479ad82ee42793450d25e732ca05a8e.jpeg)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 6, 2025, 5:26pm UTC](https://community.homey.app/t/nous-app-keeps-crashing/144991/2 "2025-11-06T17:26:52Z")

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Please use the dedicated app topic, as mentioned on the app page at the homey.app store. Often there are multiple ways to report issues, like email.

> [@\[App\]\[Pro\] Nous - Save energy, increase security and comfort of your home and create amazing ambiances](https://community.homey.app/t/app-pro-nous-save-energy-increase-security-and-comfort-of-your-home-and-create-amazing-ambiances/99614):
>
> Hi, First of all, Happy New Year to you and your families ! I’m actually working on a new App for NOUS devices on Homey. There already is a great App called Tuya Zigbee wich seems compatible with Zigbee Nous devices. So I bought one of them and found that it was very hard to identify in Tuya Zigbee App which device was the good one for my Nous product ref. And finally, it even haven’t been recognized ! So, I decided to make a dedicated App only for NOUS devices slight_smile At this tim…