# Notifications not opening in 'window'

**URL:** <https://community.homey.app/t/notifications-not-opening-in-window/78441>\
**Category:** Questions & Help\
**Created:** [March 26, 2023, 8:21pm UTC](https://community.homey.app/t/notifications-not-opening-in-window/78441 "2023-03-26T20:21:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Wim\_van\_Bezouw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wim_van_bezouw/32/76286_2.png) [@Wim\_van\_Bezouw](https://community.homey.app/u/Wim_van_Bezouw)\
**Post date:** [March 26, 2023, 8:21pm UTC](https://community.homey.app/t/notifications-not-opening-in-window/78441/1 "2023-03-26T20:21:45Z")

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I have a number of flows on my Homey that send notifications to my wife’s and my phone. We both have a Samsung Galaxy S21 FE. When I get a notification, I swipe the screen from top to bottom, and the notification opens in a separate block. However, on my wife’s phone, the Homey app opens. No notification block.

 ![Screenshot_20230326_203012_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/7/371cf76f937a607f8cecb6ea8436f72d22aab4a9.jpeg)

I have compared the notification settings on the phones and they are all the same except for the screenshots below. The ones with 5 lines are my notification categories; the one with 2 lines are on my wife’s phone. The Homey app has all rights on both phones. I’ve checked everything, reinstalled the Homey app and googled of course, but I can’t find what could be causing this.

 ![Screenshot_20230326_164755_Settings](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/3/23ca317151d866a106537316ab66d8250dc11ba0.jpeg)  
 ![Screenshot_20230326_164923_Settings](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/1/a1ccfd8496aeb8224ce654f0af52d1b45bdfa596.jpeg)

Do you have an idea how I can solve this??

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [March 27, 2023, 4:33pm UTC](https://community.homey.app/t/notifications-not-opening-in-window/78441/2 "2023-03-27T16:33:05Z")

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Like I wrote on the FB group: Probably the Owner account has more notify options than a Manager or User account?

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**Author:** ![Wim\_van\_Bezouw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wim_van_bezouw/32/76286_2.png) [@Wim\_van\_Bezouw](https://community.homey.app/u/Wim_van_Bezouw)\
**Post date:** [March 28, 2023, 7:41am UTC](https://community.homey.app/t/notifications-not-opening-in-window/78441/3 "2023-03-28T07:41:58Z")

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I asked support. Still waiting for their opinion. But why would Athom find it usefull to make a difference in the options in notification? I don’t see why that would be usefull.

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**Author:** ![Le\_Cactus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/le_cactus/32/9727_2.png) [@Le\_Cactus](https://community.homey.app/u/Le_Cactus)\
**Post date:** [March 28, 2023, 8:47am UTC](https://community.homey.app/t/notifications-not-opening-in-window/78441/4 "2023-03-28T08:47:06Z")

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Hi,

I had the same, it was DuckDuckGo’s popup blocker that caused the problem. You may want to check your popup blocker (if installed) and exclude the Homey app.

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**Author:** ![Wim\_van\_Bezouw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wim_van_bezouw/32/76286_2.png) [@Wim\_van\_Bezouw](https://community.homey.app/u/Wim_van_Bezouw)\
**Post date:** [March 28, 2023, 9:57am UTC](https://community.homey.app/t/notifications-not-opening-in-window/78441/5 "2023-03-28T09:57:45Z")

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I doubt my wife has that installed but I will check tonight. Maybe something in Norton 360?  
Thanks for the tip!