# Notification to wrong phone

**URL:** <https://community.homey.app/t/notification-to-wrong-phone/11247>\
**Category:** Questions & Help\
**Created:** [March 31, 2019, 6:46pm UTC](https://community.homey.app/t/notification-to-wrong-phone/11247 "2019-03-31T18:46:37Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Andreas\_Kjork](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreas_kjork/32/8354_2.png) [@Andreas\_Kjork](https://community.homey.app/u/Andreas_Kjork)\
**Post date:** [March 31, 2019, 6:46pm UTC](https://community.homey.app/t/notification-to-wrong-phone/11247/1 "2019-03-31T18:46:38Z")

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Hi. In my flow i choose to send notification to just me but my girlfriend gets one to. We have different accounts but ive logged in once with my account on her phone. Ive logged out and logged in with hers again but i doesnt help.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [March 31, 2019, 6:47pm UTC](https://community.homey.app/t/notification-to-wrong-phone/11247/2 "2019-03-31T18:47:44Z")

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There’s not a lot we can do about that, but you can send Athom a bug report for this: [https://support.athom.com/hc/en-us/requests/new](https://support.athom.com/hc/en-us/requests/new)

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [March 31, 2019, 8:42pm UTC](https://community.homey.app/t/notification-to-wrong-phone/11247/3 "2019-03-31T20:42:18Z")

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Do you by any chance still have the old legacy app or the old preview app installed? That would be the reason, they send notifications by phone (every phone in the list), not by user.  
Else try to uninstall/reinstall the new app or clear cache and storage through the app settings.

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**Author:** ![Andreas\_Kjork](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreas_kjork/32/8354_2.png) [@Andreas\_Kjork](https://community.homey.app/u/Andreas_Kjork)\
**Post date:** [April 1, 2019, 2:43am UTC](https://community.homey.app/t/notification-to-wrong-phone/11247/4 "2019-04-01T02:43:34Z")

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we Use the new app on both phones (iOS)  
I Will try later today to reinstall the app on both phones. Thanks for the tip

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**Author:** ![Peter\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_de_vos/32/151925_2.png) [@Peter\_de\_Vos](https://community.homey.app/u/Peter_de_Vos)\
**Post date:** [April 1, 2019, 1:17pm UTC](https://community.homey.app/t/notification-to-wrong-phone/11247/5 "2019-04-01T13:17:21Z")

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Have you checked overhere? [https://my.athom.com/#/phones](https://my.athom.com/#/phones)  
It might be that your girlfriends phone is listed as your device also.  
If so, you can delete it.

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**Author:** ![Ferry\_Spaan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ferry_spaan/32/9770_2.png) [@Ferry\_Spaan](https://community.homey.app/u/Ferry_Spaan)\
**Post date:** [April 2, 2019, 12:47pm UTC](https://community.homey.app/t/notification-to-wrong-phone/11247/6 "2019-04-02T12:47:12Z")

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Thanks for the link, yet another URL I never knew existed.

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [April 2, 2019, 2:46pm UTC](https://community.homey.app/t/notification-to-wrong-phone/11247/7 "2019-04-02T14:46:50Z")

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I get that, but did you completely uninstall the old version(s)?  
Even unused, if they still reside on the phones, they will forward the notifications…

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**Author:** ![Andreas\_Kjork](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreas_kjork/32/8354_2.png) [@Andreas\_Kjork](https://community.homey.app/u/Andreas_Kjork)\
**Post date:** [April 2, 2019, 3:04pm UTC](https://community.homey.app/t/notification-to-wrong-phone/11247/8 "2019-04-02T15:04:03Z")

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Its fixed. I followed this link [https://my.athom.com/#/phones](https://my.athom.com/#/phones) and removed the phones that was in the wrong place.

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [April 2, 2019, 4:02pm UTC](https://community.homey.app/t/notification-to-wrong-phone/11247/9 "2019-04-02T16:02:01Z")

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👏👍
