# Notifcations stopped **URL:** \ **Category:** Questions & Help\ **Tags:** app, homey-pro\ **Created:** [July 28, 2024, 5:28pm UTC](https://community.homey.app/t/notifcations-stopped/113558 "2024-07-28T17:28:23Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![To\_Lou](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/to_lou/32/79159_2.png) [@To\_Lou](https://community.homey.app/u/To_Lou)\ **Post date:** [July 28, 2024, 5:28pm UTC](https://community.homey.app/t/notifcations-stopped/113558/1 "2024-07-28T17:28:23Z")
My push notifications stopped completely like 3 days ago. On Andriod app and even tried upgrading the app without success. Apple iphone works still… A simple push test fails with a timeout? ![Screenshot_20240728_191730_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/b/db92ed1bb559886880ebf86054019132b41d5402.jpeg) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 28, 2024, 5:55pm UTC](https://community.homey.app/t/notifcations-stopped/113558/2 "2024-07-28T17:55:21Z")
Contact Athom. ---
**Author:** ![To\_Lou](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/to_lou/32/79159_2.png) [@To\_Lou](https://community.homey.app/u/To_Lou)\ **Post date:** [July 28, 2024, 5:59pm UTC](https://community.homey.app/t/notifcations-stopped/113558/3 "2024-07-28T17:59:04Z")
Yes, I tried logout and login again to the Android app. But suspect a failed token update that still thinks my old token is valid for push? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 28, 2024, 6:02pm UTC](https://community.homey.app/t/notifcations-stopped/113558/4 "2024-07-28T18:02:57Z")
All I can think of is to remove the app completely then reinstall it, but if that doesn’t solve the issue you really need to contact Athom. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 28, 2024, 6:10pm UTC](https://community.homey.app/t/notifcations-stopped/113558/6 "2024-07-28T18:10:17Z")
I won’t suggest contacting Athom for a third time… ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [July 28, 2024, 7:29pm UTC](https://community.homey.app/t/notifcations-stopped/113558/7 "2024-07-28T19:29:38Z")
I got the same issue. Seems like its android app issue. Running ver 8.3.0, updated 25.07.2024. Have sent mail to Athom. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 28, 2024, 10:02pm UTC](https://community.homey.app/t/notifcations-stopped/113558/8 "2024-07-28T22:02:25Z")
> [@Yankie](#): > > Seems like its android app issue No. Android app v8.3.0.1518 Firmware v10.0.11 Pro 2019 No issues with push notifications. ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [July 28, 2024, 10:30pm UTC](https://community.homey.app/t/notifcations-stopped/113558/9 "2024-07-28T22:30:55Z")
I have HP23. Android v8.3.0 1525 ---
**Author:** ![To\_Lou](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/to_lou/32/79159_2.png) [@To\_Lou](https://community.homey.app/u/To_Lou)\ **Post date:** [July 29, 2024, 6:57am UTC](https://community.homey.app/t/notifcations-stopped/113558/10 "2024-07-29T06:57:10Z")
I have official Android 8.2.2 and even earlier version with same problem. But still on 11.1.0 on HP23. ---
**Author:** ![To\_Lou](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/to_lou/32/79159_2.png) [@To\_Lou](https://community.homey.app/u/To_Lou)\ **Post date:** [July 29, 2024, 9:30am UTC](https://community.homey.app/t/notifcations-stopped/113558/11 "2024-07-29T09:30:56Z")
I cleared app data/cache on Android app to start fresh and now it works again! 😊 ---
**Author:** ![To\_Lou](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/to_lou/32/79159_2.png) [@To\_Lou](https://community.homey.app/u/To_Lou)\ **Post date:** [July 29, 2024, 3:22pm UTC](https://community.homey.app/t/notifcations-stopped/113558/12 "2024-07-29T15:22:29Z")
> [@robertklep](#): > > I won’t suggest contacting Athom for a third time… Support gave standard answer to upgrade to latest version even beta as a first response. No assesment at all really. Community forum is often better. 😇 ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 29, 2024, 3:27pm UTC](https://community.homey.app/t/notifcations-stopped/113558/13 "2024-07-29T15:27:19Z")
So they’ll never learn 🤷🏼‍♂️ ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [July 29, 2024, 7:22pm UTC](https://community.homey.app/t/notifcations-stopped/113558/14 "2024-07-29T19:22:22Z")
May I ask what kind of phone you have? I have a Sony Xperia 1V and on 26.07.2024 I got an Xperia update 67.1.A.2.264, I’m thinking this one could be the reason for my issue. I will try to clear data/cache on my android Homey app also to see if it fixes the issue. ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [July 29, 2024, 7:46pm UTC](https://community.homey.app/t/notifcations-stopped/113558/15 "2024-07-29T19:46:03Z")
After clearing data/cache it worked again on the second time testing push notification. Happy days! ---
**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\ **Post date:** [September 4, 2024, 8:59am UTC](https://community.homey.app/t/notifcations-stopped/113558/16 "2024-09-04T08:59:11Z")
I’ll get in touch with Athom support but just for the record, push notification are not working and I tried the simple example in the initial post without success. Already cleared cache and data and also re-installed Homey app. ---
**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\ **Post date:** [September 4, 2024, 12:17pm UTC](https://community.homey.app/t/notifcations-stopped/113558/17 "2024-09-04T12:17:26Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/a/aa01612b4313c458982d8f07e7de526786c5a175.png) ---
**Author:** ![Rogier\_Verheugen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogier_verheugen/32/77406_2.png) [@Rogier\_Verheugen](https://community.homey.app/u/Rogier_Verheugen)\ **Post date:** [September 4, 2024, 12:26pm UTC](https://community.homey.app/t/notifcations-stopped/113558/18 "2024-09-04T12:26:25Z")
Still not working on my phone. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/9/f9cbdb36b57604686dd51e670eb6eb7ead7777e4.jpeg) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 4, 2024, 12:27pm UTC](https://community.homey.app/t/notifcations-stopped/113558/19 "2024-09-04T12:27:13Z")
It doesn’t say the issue is fixed, does it? ---
**Author:** ![Rogier\_Verheugen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogier_verheugen/32/77406_2.png) [@Rogier\_Verheugen](https://community.homey.app/u/Rogier_Verheugen)\ **Post date:** [September 4, 2024, 12:56pm UTC](https://community.homey.app/t/notifcations-stopped/113558/20 "2024-09-04T12:56:25Z")
Sorry Robert. I thought ‘implemented’ means ‘Done’. My bad. Are we cool ---
**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\ **Post date:** [September 4, 2024, 2:49pm UTC](https://community.homey.app/t/notifcations-stopped/113558/21 "2024-09-04T14:49:25Z")
Status [https://status.homey.app/incidents/wmc1rhs27tcf](https://status.homey.app/incidents/wmc1rhs27tcf) has not yet changed as they are probably still validating it, but notifications are working again for me [Next page](https://community.homey.app/t/notifcations-stopped/113558.md?page=2)