# Not able to upgrade to v2.0 **URL:** \ **Category:** Questions & Help\ **Created:** [January 19, 2019, 10:32am UTC](https://community.homey.app/t/not-able-to-upgrade-to-v2-0/7361 "2019-01-19T10:32:06Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![SuperMatz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/supermatz/32/33829_2.png) [@SuperMatz](https://community.homey.app/u/SuperMatz)\ **Post date:** [January 19, 2019, 10:32am UTC](https://community.homey.app/t/not-able-to-upgrade-to-v2-0/7361/1 "2019-01-19T10:32:06Z")
Hi! I really would like to upgrade my Homey to v2.0 but it doesn’t work at all. I have an Android phone (Huawei p10 pro, Android v9) with the new app installed. Starting the app and selecting my Homey works fine, but then it just shows a blue screen with a loading indicator forever… So, no question if I want to upgrade will pop up. Tried restarting Homey, both soft and hard. Tried uninstall/reinstall of the app in my phone. Logging out, logging in. Nothing works?! I really don’t want to reset the Homey and start all over again. Anyone that experienced the same problem? Any suggestions? ---
**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\ **Post date:** [January 19, 2019, 10:58am UTC](https://community.homey.app/t/not-able-to-upgrade-to-v2-0/7361/2 "2019-01-19T10:58:02Z")
I don’t think resetting your Homey will solve this. Do you have another phone you can try the app on? ---
**Author:** ![SuperMatz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/supermatz/32/33829_2.png) [@SuperMatz](https://community.homey.app/u/SuperMatz)\ **Post date:** [January 19, 2019, 11:08am UTC](https://community.homey.app/t/not-able-to-upgrade-to-v2-0/7361/3 "2019-01-19T11:08:18Z")
No, not really… I have a pad that I could try. But, if I succeed upgrading using that and the phone app won’t work, then I’m in trouble anyway. I’ll could test if the result is different and skip update. ---
**Author:** ![Mark\_Homey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mark_homey/32/9202_2.png) [@Mark\_Homey](https://community.homey.app/u/Mark_Homey)\ **Post date:** [January 19, 2019, 11:10am UTC](https://community.homey.app/t/not-able-to-upgrade-to-v2-0/7361/4 "2019-01-19T11:10:49Z")
Got a firewall in your network blocking the download? Are you on the same wifi-network? ---
**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\ **Post date:** [January 19, 2019, 11:19am UTC](https://community.homey.app/t/not-able-to-upgrade-to-v2-0/7361/5 "2019-01-19T11:19:33Z")
I experience similar problems with other apps since i upgraded to Android 9. With my app for Alecto Wifi camera’s the same happens. As soon as there has to be interaction on initial adding of a device it stops and shows an empty screen. On my old phone with Android 8 it works instantly. Only once the camera is added on the old phone i can correctly connect to it on my new one. ---
**Author:** ![SuperMatz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/supermatz/32/33829_2.png) [@SuperMatz](https://community.homey.app/u/SuperMatz)\ **Post date:** [January 19, 2019, 11:26am UTC](https://community.homey.app/t/not-able-to-upgrade-to-v2-0/7361/6 "2019-01-19T11:26:38Z")
As I wrote my phone has Android 9 but when I first tried the new Homey app it was Android 8… Just recently upgraded the phone. The result is the same so I think the problem is something else. ---
**Author:** ![SuperMatz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/supermatz/32/33829_2.png) [@SuperMatz](https://community.homey.app/u/SuperMatz)\ **Post date:** [January 19, 2019, 11:27am UTC](https://community.homey.app/t/not-able-to-upgrade-to-v2-0/7361/7 "2019-01-19T11:27:27Z")
No firewall. Is on the same network. The old Homey apps works fine on my phone. ---
**Author:** ![SuperMatz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/supermatz/32/33829_2.png) [@SuperMatz](https://community.homey.app/u/SuperMatz)\ **Post date:** [January 19, 2019, 11:57am UTC](https://community.homey.app/t/not-able-to-upgrade-to-v2-0/7361/8 "2019-01-19T11:57:55Z")
Now I have tested to log in using an Android pad with the same result. So I suppose the problem is the Homey itself. ☹