# Not able to join any z-wave device

**URL:** <https://community.homey.app/t/not-able-to-join-any-z-wave-device/17814>\
**Category:** Questions & Help\
**Tags:** z-wave\
**Created:** [September 6, 2019, 7:21pm UTC](https://community.homey.app/t/not-able-to-join-any-z-wave-device/17814 "2019-09-06T19:21:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\
**Post date:** [September 6, 2019, 7:21pm UTC](https://community.homey.app/t/not-able-to-join-any-z-wave-device/17814/1 "2019-09-06T19:21:40Z")

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Hello i’m new to homey, just got my homey pro and I’m very excided.  
For about 6 years i’ve been using a zipato zipabox, but it died on me and I wanted to try something else.

I started adding all my z-wave devices, but i’m not getting ANY z-wave device included ( paired) with homey. For example I tried 2 fibaro powerplugs, fibaro smoke detector, and greenwave powerplug.  
And yes I was close enough to homey, I was holding it next to the devices.

I added and removed the apps multiple times, also did a reset of the z-wave. and restarted homey.  
I turned on the z-wave logging to check what is going on and I found that It just times out in the process.

[2019-09-06T18:59:55.238Z] Command[3] start: addNode  
[2019-09-06T18:59:55.272Z] Command[3] status: addNode, status: ADD\_NODE\_STATUS\_LEARN\_READY  
[2019-09-06T19:00:25.323Z] Command[3] status: addNode, status: ADD\_NODE\_STATUS\_DONE  
[2019-09-06T19:00:25.324Z] ProcessAddNode[2]: Error: timeout  
[2019-09-06T19:00:25.334Z] Command[3] end: addNode  
[2019-09-06T19:00:34.615Z] Command[4] start: addNodeAbort  
[2019-09-06T19:00:34.617Z] Command[4] end: addNodeAbort  
[2019-09-06T19:00:39.886Z] Command[5] start: addNode  
[2019-09-06T19:00:39.902Z] Command[5] status: addNode, status: ADD\_NODE\_STATUS\_LEARN\_READY  
[2019-09-06T19:01:09.958Z] Command[5] status: addNode, status: ADD\_NODE\_STATUS\_DONE  
[2019-09-06T19:01:09.958Z] ProcessAddNode[3]: Error: timeout  
[2019-09-06T19:01:09.963Z] Command[5] end: addNode  
[2019-09-06T19:01:17.521Z] Command[6] start: addNodeAbort  
[2019-09-06T19:01:17.523Z] Command[6] end: addNodeAbort  
[2019-09-06T19:01:37.614Z] Command[7] start: addNode  
[2019-09-06T19:01:37.631Z] Command[7] status: addNode, status: ADD\_NODE\_STATUS\_LEARN\_READY  
[2019-09-06T19:02:07.686Z] Command[7] status: addNode, status: ADD\_NODE\_STATUS\_DONE  
[2019-09-06T19:02:07.686Z] ProcessAddNode[4]: Error: timeout  
[2019-09-06T19:02:07.690Z] Command[7] end: addNode  
[2019-09-06T19:02:17.055Z] Command[8] start: addNodeAbort  
[2019-09-06T19:02:17.057Z] Command[8] end: addNodeAbort  
[2019-09-06T19:02:23.336Z] Command[9] start: addNode  
[2019-09-06T19:02:23.351Z] Command[9] status: addNode, status: ADD\_NODE\_STATUS\_LEARN\_READY  
[2019-09-06T19:02:53.407Z] Command[9] status: addNode, status: ADD\_NODE\_STATUS\_DONE  
[2019-09-06T19:02:53.407Z] ProcessAddNode[5]: Error: timeout  
[2019-09-06T19:02:53.411Z] Command[9] end: addNode

i’m not sure what to do next, Is the z-wave bad in my homey ?

Can anyone help me ? Otherwise I will have to send it back to the store.

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [September 6, 2019, 7:30pm UTC](https://community.homey.app/t/not-able-to-join-any-z-wave-device/17814/2 "2019-09-06T19:30:37Z")

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Try to remove the device from Homey (Yes, even if it’s not connected yet to Homey) via [this link](http://developer.athom.com/tools/zwave).  
Click remove any node and put ur device in learning mode.  
[Also nice to know.](https://community.homey.app/t/reset-your-device-before-adding-it-to-homey/8924)

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<div class="post-metadata">

**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\
**Post date:** [September 6, 2019, 7:35pm UTC](https://community.homey.app/t/not-able-to-join-any-z-wave-device/17814/3 "2019-09-06T19:35:24Z")

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Hi this seems to work haha thx for the fast support. I was used to zipato that it automaticly starts an exclusion. ( remove)