# Normal push notifications are silent on Android

**URL:** <https://community.homey.app/t/normal-push-notifications-are-silent-on-android/107661>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [April 4, 2024, 3:34pm UTC](https://community.homey.app/t/normal-push-notifications-are-silent-on-android/107661 "2024-04-04T15:34:51Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\
**Post date:** [April 4, 2024, 3:34pm UTC](https://community.homey.app/t/normal-push-notifications-are-silent-on-android/107661/1 "2024-04-04T15:34:52Z")

</div>

My phone is a Galaxy S21, and the Homey app is version 8.0.2. Homey Pro 2023, but the issue was there also on the old Homey before I migrated.

I’m having an issue that normal push notifications generated from a flowcard have no sound. The phone vibrates when the notification is activated, but there is no sound. Sending a push notification with morse (not something I’d actually use, but I tested it now) also just cases vibration (with the correct morse pattern), no sound.

What is weird is that if I generate a push notification with an attached image (from an IP camera), there is both sound and vibration, so there shouldn’t be any permissions issue (all permissions are on, and I even tried disabling and re-enabling them again, but that made no difference).

Has anyone had this issue, and found a solution?

---

<div class="post-metadata">

**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\
**Post date:** [April 4, 2024, 3:48pm UTC](https://community.homey.app/t/normal-push-notifications-are-silent-on-android/107661/2 "2024-04-04T15:48:06Z")

</div>

Go to Android app settings for Homey App.  
Select “notifications”.  
Scoll down to “categories”.  
Select a category (on the left, not the toggle button).  
There you can choose independent settings for categories.

Nothing has changed. This are Android user settings. So perhaps you changed something accidentially.

---

<div class="post-metadata">

**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\
**Post date:** [April 4, 2024, 3:51pm UTC](https://community.homey.app/t/normal-push-notifications-are-silent-on-android/107661/3 "2024-04-04T15:51:49Z")

</div>

No, I did not. All categories (there are four on my phone, Image/Text/Vibrate and TSLocationManager) are turned on, and always has been on.

---

<div class="post-metadata">

**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\
**Post date:** [April 4, 2024, 8:34pm UTC](https://community.homey.app/t/normal-push-notifications-are-silent-on-android/107661/4 "2024-04-04T20:34:56Z")

</div>

I deleted all the app data, which basically is the same as a reinstall, and that fixed it.

However, the normal push notification and the push notification with an attached image has different sounds. Probably always was like that, but I have no idea why.

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 4, 2024, 11:37pm UTC](https://community.homey.app/t/normal-push-notifications-are-silent-on-android/107661/5 "2024-04-04T23:37:19Z")

</div>

Interesting… I never change sounds,  
So I just checked, and the all sounds are the same: “Standard Sound”, except for the text-notification, it has a “Sound delivered by app” setting.  
I’m on app version 6.x, but I assume they didn’t change the sound settings on v8.x

 ![Screenshot_20240405-012206_QuickPic](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/0/d0b2f66777f396b77d2571d921c2d1ae63e5760e.jpeg)

 ![Screenshot_20240405-012048_Settings](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/6/b66d4a38ffecc51a98f4336cc57581e44696c466.jpeg)

 ![Screenshot_20240405-011909_Settings](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/6/367ae83d0b3949123f5fcf9d039128c656771eb3.jpeg)

 ![Screenshot_20240405-012012_Settings](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/c/4cd4b59ad1c6bd5b3be5558331a3c3779eb22af1.jpeg)

---

<div class="post-metadata">

**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\
**Post date:** [April 5, 2024, 12:00am UTC](https://community.homey.app/t/normal-push-notifications-are-silent-on-android/107661/6 "2024-04-05T00:00:11Z")

</div>

Aha. I didn’t actually go all the way into that sub-menu (it is easy to forget that even if there is a slider button on the right side, pressing the line itself gets you into a sub-menu), so it is possible that somehow the text notification had been set to silent (not on purpose), and when I wiped all the data to start over, I got all the default values again.

And now you also explained why that sound is different, it is simply because Homey for some reason decided to have that as a “Sound delivered by app” instead of the standard system sound.

Now I only have two categories as well, “Text” and “Image”. The other two (“Vibration” and “TSLocationmanager”) have disappeared, not sure why.

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 5, 2024, 12:08am UTC](https://community.homey.app/t/normal-push-notifications-are-silent-on-android/107661/7 "2024-04-05T00:08:09Z")

</div>

Thanks.

> [@mroek](#):
>
> The other two (“Vibration” and “TSLocationmanager”) have disappeared, not sure why.

Yeah they become available after the first notification.

> [@mroek](#):
>
> Homey for some reason decided to have that as a “Sound delivered by app” instead of the standard system sound.

No clue what’s the reason, I also can’t find a sound setting for text-notifications from within the Homey app.
